topic Re: lpstat error (Memory fault) in Operating System - HP-UX

lpstat error (Memory fault)

Mauro Gatti — Thu, 13 Jun 2002 09:57:00 GMT

When i try to run this command:

lpstat -o it_4si

i get this error:

Memory fault

The command exits with exit code 139.

Do You know what is the problem?

Thank You

Re: lpstat error (Memory fault)

harry d brown jr — Thu, 13 Jun 2002 10:37:23 GMT

What OS level are you running?

Is your machine up-to-date with patches?

What are your kernel parameters for maxdsiz set to?

live free or die
harry

Re: lpstat error (Memory fault)

Steve Steel — Thu, 13 Jun 2002 10:39:29 GMT

Hi

Look for a core file

If found then

file core

Show the result.

Also OS you are using and last spooler patch.

Does lpstat -t work.

steve Steel

Re: lpstat error (Memory fault)

Devbinder Singh Marway — Thu, 13 Jun 2002 10:40:06 GMT

Has this error just started to occurr recently if so what has changed?
What patch set are installed on your server ?
Is a core file generated when you get a memory fault ?
Does this command work on any other printers you have on your system ?
Does any lpstat command work ?
DO you have any processes , hogging up your system ?

just a few suggestions

laters

Re: lpstat error (Memory fault)

Mauro Gatti — Thu, 13 Jun 2002 11:28:57 GMT

HP-UX rimilx9 B.10.20 U 9000/898 666623332 unlimited-user license

lpstat -t works fine

lpstat -o hangs with all printers

maxdsiz is not set

There isn't any core file

s700_800 10.20 lpspool subsystem cumulative patch 020306 PHCO_25109

Re: lpstat error (Memory fault)

Steve Steel — Thu, 13 Jun 2002 11:36:53 GMT

Hi

swlist -l fileset -a state|grep -v "#"|grep -v configured

Should give no output. does it.

maxdsiz must be set

use sysdef to check

also

uname -a please

Steve steel

Re: lpstat error (Memory fault)

harry d brown jr — Thu, 13 Jun 2002 11:41:22 GMT

maxdsiz should be set to something.

grep -i maxdsiz /stand/system

live free or die
harry

Re: lpstat error (Memory fault)

Mauro Gatti — Thu, 13 Jun 2002 12:21:42 GMT

I've yet looked in /stand/system but there isn't maxdsize...

6342 root@rimilx9!/ $ grep -i maxdsiz /stand/system
6343 root@rimilx9!/ $

Re: lpstat error (Memory fault)

Mauro Gatti — Thu, 13 Jun 2002 12:26:27 GMT

6345 root@rimilx9!/ $ swlist -l fileset -a state|grep -v "#"|grep -v configur>

6346 root@rimilx9!/ $

sysdef returns:
maxdsiz 16384 - 256-655360 Pages -

6347 root@rimilx9!/ $ uname -a
HP-UX rimilx9 B.10.20 U 9000/898 666623332 unlimited-user license

Re: lpstat error (Memory fault)

Steve Steel — Thu, 13 Jun 2002 12:37:40 GMT

Hi

139 still indicates a coredump

1)Is this the only printer that gives a problem.

2)Is there any message in /var/adm/syslog/syslog.log when you do the -o

3)find / -name core

Does it find one anywhere

If so file core it.

4)Please post output of lpstat -t

Steve Steel

Re: lpstat error (Memory fault)

Mauro Gatti — Thu, 13 Jun 2002 12:58:16 GMT

6353 root@rimilx9!/ $ lpstat -o it_4si
Memory fault
6354 root@rimilx9!/ $ find / -name core
6355 root@rimilx9!/ $

lpstat -t output in attach

Re: lpstat error (Memory fault)

Steve Steel — Thu, 13 Jun 2002 13:13:06 GMT

Hi

your spooler is corrupt

printer hp8150_2 is idle. enabled since Apr 23 16:26
printer hp8150_2 is idle. enabled since Mar 26 12:37

File qstatus almost certainly.

Try removing and remaking this printer

remove it

lpstat -t|grep 8150_2

if nothing remake

Otherwise restore spooler

Steve Steel

Re: lpstat error (Memory fault)

Steve Steel — Thu, 13 Jun 2002 13:17:47 GMT

Hi

use

lpadmin -xprinter to remove

If you have them you can just get

pstatus qstatus from a backup if no printers have been added

Best is first remove replace.

Steve Steel

Re: lpstat error (Memory fault)

Mauro Gatti — Fri, 14 Jun 2002 05:09:47 GMT

I've removed/replaced my double printer...
Now I've only one entry for each printer but lpstat -o returns "Memory fault" again

Re: lpstat error (Memory fault)

Devbinder Singh Marway — Fri, 14 Jun 2002 07:34:18 GMT

probably a long shot , have a look at your lpstat executable , how big is it ( we have hp 10.20 and size is 49152). If you have another system , try copying the lpstat executable or restoring from old backup.

laters

Re: lpstat error (Memory fault)

Steve Steel — Fri, 14 Jun 2002 07:51:44 GMT

Hi

i would suggest also remaking the bad printer since this works for otherones.

Or
find /var/spool -name goodprinter -follow|xargs ll -d

find /var/spool -name badprinter -follow|xargs ll -d

make sure permissions agree.

Also check these permissions

ll /usr/bin/lp*
-r-sr-xr-x 1 root bin 45099 Aug 9 2001 /usr/bin/lp
-r-sr-xr-x 1 root bin 36910 Aug 9 2001 /usr/bin/lpalt
-r-xr-xr-x 1 bin bin 621 May 30 1996 /usr/bin/lpr
-r-sr-xr-x 1 lp bin 49199 Aug 9 2001 /usr/bin/lpstat

Steve steel

Re: lpstat error (Memory fault)

Mauro Gatti — Fri, 14 Jun 2002 11:46:25 GMT

these are my files:

6456 root@rimilx9!/ $ ll /usr/bin/lp*
-r-sr-xr-x 1 root bin 45056 Nov 2 2001 /usr/bin/lp
-r-sr-xr-x 1 root bin 36864 Nov 2 2001 /usr/bin/lpalt
-r-xr-xr-x 1 bin bin 621 May 30 1996 /usr/bin/lpr
-r-sr-xr-x 1 lp bin 49152 Nov 2 2001 /usr/bin/lpstat
6457 root@rimilx9!/ $

Do U think they are corrupt?

Re: lpstat error (Memory fault)

Steve Steel — Fri, 14 Jun 2002 11:50:19 GMT

Hi

Those look fine

What about the find on the printer files.

Steve steel

Re: lpstat error (Memory fault)

Steve Steel — Fri, 14 Jun 2002 12:10:12 GMT

Hi

Do not see a problem so try the shell patches

get and load

PHCO_22536
PHCO_20018

Then reload

PHCO_25109

Steve Steel