topic Re: CDE Problem in Operating System - HP-UX

CDE Problem

Carlos Ruffin — Wed, 08 Jan 2003 15:51:36 GMT

I have a model 712 workstation that I can't get CDE to start on. It always gives me the error "ERROR: can't open display: labhp1"
I have turned off all networking because this happened when I tried to enable DHCP. So I executed 'set_parms initial' and made it a standalone workstation. Even after that I still get the same can't open display error.

Thanks in advance for any help
Carlos

Re: CDE Problem

RAC_1 — Wed, 08 Jan 2003 15:54:38 GMT

do you have entry for labhp1 in hosts file.

This seems to be the issue of name resolution. If name reolution happening properly-forward and backwards?

Re: CDE Problem

Alex Glennie — Wed, 08 Jan 2003 15:57:49 GMT

Qu : do you ever see the CDE login screen ?

if yes go to command line via options menu : if not just type on cmd line the following :

/usr/bin/X11/X :0 ... result ?

hint use to kill the Xserver

If that works looks like this is a specific CDE issue in which case running dr_dt is a good bet. I'd also be checking /etc/hosts,netconf etc for correct entries.

ps where do you see the error ?

Re: CDE Problem

Paul Sperry — Wed, 08 Jan 2003 15:59:10 GMT

This is almost always caused by network or hostname resolution problems. You need to login
using the character based console or a safe mode CDE login should work. Next, see if you can ping a node by ip address. Next by hostname. You should at least have a minimal hosts file with this node and loopback defined.

Be sure to check /etc/nsswitch.conf.

Re: CDE Problem

Carlos Ruffin — Wed, 08 Jan 2003 16:15:33 GMT

Anil: Yes there is an entry in the hosts file for labhp1

Alex: I never see the CDE login screen.

All I have disconnected the workstation from the network completely and executed 'set_parms initial' to make it a standalone system. In my host file, should I have labhp1 as an alias to the loopback address of 127.0.0.1?

I ran 'dr_dt' and the only problem is "display is set to ""

Re: CDE Problem

Printaporn_1 — Wed, 08 Jan 2003 16:29:44 GMT

Hi Carlos,
yes you can have labhp1 as an alias to the loopback address of 127.0.0.1

127.0.0.1 localhost loopback labhp1
HTH

Re: CDE Problem

Alex Glennie — Wed, 08 Jan 2003 16:30:50 GMT

everyone is assumming this is name resolution, just in case please try my X :0 test just in case .... the error doesn't sound right imho ..

a copy of your /etc/hosts + nslookup output for labhp1 and it's ip address would also be handy ...

Re: CDE Problem

Carlos Ruffin — Wed, 08 Jan 2003 16:49:17 GMT

'/usr/bin/X11/X :0' gives me the following:

"Unable to open Graphics Resource Manager
The error occurred during GRM initialization.
The X11 server must be able to communicate with the
Fatal Server Error:
GRM Process"

What does this mean?

Also my hosts file looks like this

127.0.0.1 localhost loopback labhp1

nsswitch.conf has files for hosts

Re: CDE Problem

Alex Glennie — Wed, 08 Jan 2003 16:55:47 GMT

that's more like it ;-)

1. Remove all files from the '/var/spool/sockets/X11' directory.

2. Remove the '/var/spool/sockets/grmd' files.

3. Set the permissions to 777 on the '/tmp' directory.

result ?

ps I'm not going to be around till tomorrow am but this looks more like your problem as opposed to name resolution.

Re: CDE Problem

Carlos Ruffin — Wed, 08 Jan 2003 17:40:14 GMT

Alex after removing those files and setting the permissions on '/tmp', I get the following when I run ,,,/X11/X :0

" Unable to open Graphics Resource Manager.
The /usr/lbin/grmd process cannot be executed.
The X11 server must be able to communicate with the
Fatal server error:
GRM process

let me know what to do next!!!

Re: CDE Problem

Alex Glennie — Thu, 09 Jan 2003 09:00:55 GMT

- check permissions on the following:
file: permission: ownership:
/ - 755 (root:root)
/usr - 555 (bin:bin)
/usr/lib - 555 (bin:bin)
/usr/lib/grmd - 4555 (daemon:bin)
/usr/spool/sockets/* - 777 (bin:bin)
/tmp/.X11-unix - 777 (bin:bin)
/tmp - 777 (???:???)
/dev/crt - 666 (root:root)
/dev/null - 666 (root:root)

- remove the following files:

/usr/spool/sockets/grmd
/usr/spool/sockets/X11/*
/tmp/.X11-unix/*

If that fails can you post the output from nslookup ... I want to see a) if it works and b) if it's using files ie /etc/hosts
for lookup

Lastly post the full dr_dt output or email me if you prefer.

Re: CDE Problem

Shannon Petry — Thu, 09 Jan 2003 14:14:28 GMT

Even though you set the workstation as stand alone, X requires the loopback and local resolution. Make sure the name in /etc/rc.config.d/netconf defining "HOSTNAME" is in the /etc/hosts file, and that the IP addresses are the same.

Regards,
Shannon

Re: CDE Problem

Carlos Ruffin — Thu, 09 Jan 2003 22:14:35 GMT

Sorry, I have not replied. I haven't been able to get to this today and probably won't until tomorrow. I will let everyone know how it went when i get a chance to solve problems and not meet all day!!! I will award points after I try the things everyone said.

Re: CDE Problem

Carlos Ruffin — Fri, 10 Jan 2003 17:26:01 GMT

Ok good news, I have finally gotten to the CDE login screen and everytime I try to login, it tries but then comes back with the login screen. I can't even login via failsafe mode. If anyone has any further suggestion, I would apprieciate it. If not Thank you guys all answers were helpful.