topic Outlook corruption problem in BackOffice Products

Outlook corruption problem

Michael Gorin — Mon, 21 Oct 2002 08:38:02 GMT

Hi All

I am using Microsoft Outlook as my personal email software and it works with an exchange server.
We had a power down situation which cause to some corruption in my mailbox.
My deleted items folder seems to have some emailes which i can not see.
Even when i empty it , it says that there are some emails there (the folder is bold and has the number 1 near it, which says that the folder conains 1 unread message).
I can not delete the folder (and re-create it)from the application and from the exchange server, in addition when i browse the emails in this folder sometimes i get "operation failed" error message.
Do you have a solution to my problem.

Thanks,
Michael Gorin

Re: Outlook corruption problem

Richard Darling — Mon, 21 Oct 2002 12:21:52 GMT

Hi Michael,
Check out this link - it will solve your porblem.
RD

Re: Outlook corruption problem

Richard Darling — Mon, 21 Oct 2002 12:22:04 GMT

Sorry Micheal..here it is...

http://www.duxcw.com/digest/Fromshop/software/outlook/pst.html

RD

Re: Outlook corruption problem

Michael Gorin — Mon, 21 Oct 2002 12:30:50 GMT

Hi

But my deleted items is not a personal folder
on my pc, its is located on the exchange server.
My deleted items folder is corrupted in the exchnage server.

Regards,
Michael

Re: Outlook corruption problem

Jon Finley — Mon, 21 Oct 2002 15:06:21 GMT

If the corruption is on the Exchange Server, you will need to repair/compact the database.

Please make sure that prior to running any repair software, that you have a current backup of the database.

EXCH 2000 - Eseutil
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q317014

EXCH 5.5 - Eseutil
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q182903

Prior versions - Edbutil
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q143233

Jon

Re: Outlook corruption problem

Richard Darling — Tue, 22 Oct 2002 11:29:21 GMT

Hi Michael,
You should assign points to anyone who helps you on the forum. Members have taken the time to respond 14 times to several of your questions you have posted, and you haven't assigned any points. You'll end up with no one helping you out....
RD