topic Re: Outlook Attachments in BackOffice Products

Outlook Attachments

Ken wanderer — Wed, 27 Oct 2004 11:30:42 GMT

I have a user that wants his Outlook attachments to show at the top of the message (in or under the subject line) and are now shown as an icon at the bottom of the message screen.
The user has an HP d330 - NT2000 machine with MS Office Standard version 2000 - no service packs.
is there a way without upgrading or buying a new version of Office?

Re: Outlook Attachments

Ganesh Babu — Wed, 27 Oct 2004 13:00:45 GMT

Hi Ken,
It depends on the format that is used in the E-Mail..

If u r sending an E-mail / replying / forwarding an e-mail u can select the format and have the attachment shown under the subject line instead of an icon.. This is how u do that..

1) This is to set for new e-mails by default..
In Outlook goto Tools->Options in the menu and goto Mail Format tab and there u will see Message Format .. Here choose "Plain Text" as the format. And then click ok to save it.

2) While Reply/Forward.. Open the E-mail.. Then choose Format->Plain Text. It will ask for an confirmation and once u accept the confirmation.. u will be able to see the attachments under the Subject line..

Check it out..

Ganesh

Re: Outlook Attachments

Ken wanderer — Wed, 27 Oct 2004 14:12:39 GMT

It is not the format that is the issue, rather where the icon for the attachment is placed. This person wants the icon for the attachment(s) to appear in or near the subject line rather than at the bottom of the screen under the message.
Most newer versions of Outlook have the icon for the attachment at the top or near the subject line. This is not the case for this user.
Sorry for not being more clear.

Re: Outlook Attachments

Ganesh Babu — Wed, 27 Oct 2004 16:05:07 GMT

Hi Ken,
I have attached a picture of an E-Mail with the attachment shown under the subject line.. if this is the format u were looking for then u have to change the format to Plain text..

If it is something different.. can u post a picture of the same??

Ganesh

Re: Outlook Attachments

Ganesh Babu — Wed, 27 Oct 2004 16:05:42 GMT

sorry forgot the attachment..

here it is ..

Ganesh

Re: Outlook Attachments

Jon Finley — Wed, 27 Oct 2004 16:11:43 GMT

When you change the messages to plain text, the attachment icons can no longer be displayed within or at the bottom of the message. Instead, they are displayed on a sepparate line right below the Subject line.

Jon

Re: Outlook Attachments

Ganesh Babu — Fri, 29 Oct 2004 07:50:37 GMT

hi Ken,

is the format thing works???
Ganesh

Re: Outlook Attachments

Ken wanderer — Thu, 04 Nov 2004 09:04:56 GMT

Thanks for everyones help. It seems that the type\format of e mail determines how the program displays a message.
There doesn't seem to be any ways to change Outlooks outlook so to speak.
Thanks again.