https://community.hpe.com/t5/operating-system-linux/rocky-linux-sum-failed/m-p/7194718#M105201 <P style="margin: 0;">Hi <a href="https://community.hpe.com/t5/user/viewprofilepage/user-id/2110457">@Cold_Tree</a>,</P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">This case needs to be reviewed &amp; requires intensive analysis from hardware related software side.</P> <P style="margin: 0;">Kindly open a case with us for further investigation by our remote support engineers.</P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">One of my suggestion would be to check whether space available at the directory "/var/tmp/sum" with full permission &amp; use "ssh/scp" to copy the binaries.</P> <P style="margin: 0;">&nbsp;</P> Tue, 22 Aug 2023 14:27:32 GMT utnoor 2023-08-22T14:27:32Z https://community.hpe.com/t5/operating-system-linux/rocky-linux-sum-failed/m-p/7194380#M105196 <P>Trying to install and setup SUM on a HPCM cluster (Rocky Linux). Im only able to inventory componets that dont need prerequisits. Once i check "<SPAN>Install Prerequisite components if not already installed" it fails with the following ouput.&nbsp;</SPAN></P><P><SPAN>[ERROR] ::&nbsp; :: [remotenode.cpp:538] :: Failed to copy SUM binaries to the remote node </SPAN></P><P><SPAN>[ERROR] ::&nbsp; [serverext.cpp:4302] :: Errorcode: 5043, Error Message: Failed to copy SUM binaries to the remote node </SPAN></P><P><SPAN>[ERROR] ::&nbsp; :: [linuxremotenode.cpp:182] :: Failed to copy sum files </SPAN></P><P><SPAN>[ERROR] ::&nbsp; :: [node_2.cpp:151] :: Remote inventory failed. ErrorCode: 5043 and Reason: Failed to copy SUM binaries to the remote node</SPAN></P><P><SPAN>/var/tmp/sum has r_x privileges.&nbsp;</SPAN></P> Tue, 29 Aug 2023 18:38:11 GMT https://community.hpe.com/t5/operating-system-linux/rocky-linux-sum-failed/m-p/7194380#M105196 Cold_Tree 2023-08-29T18:38:11Z https://community.hpe.com/t5/operating-system-linux/rocky-linux-sum-failed/m-p/7194718#M105201 <P style="margin: 0;">Hi <a href="https://community.hpe.com/t5/user/viewprofilepage/user-id/2110457">@Cold_Tree</a>,</P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">This case needs to be reviewed &amp; requires intensive analysis from hardware related software side.</P> <P style="margin: 0;">Kindly open a case with us for further investigation by our remote support engineers.</P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">One of my suggestion would be to check whether space available at the directory "/var/tmp/sum" with full permission &amp; use "ssh/scp" to copy the binaries.</P> <P style="margin: 0;">&nbsp;</P> Tue, 22 Aug 2023 14:27:32 GMT https://community.hpe.com/t5/operating-system-linux/rocky-linux-sum-failed/m-p/7194718#M105201 utnoor 2023-08-22T14:27:32Z