topic Re: Red Hat AS 3.0 & DL 360 G4 Smart Array 6i Controller Problem in Operating System - Linux

Red Hat AS 3.0 & DL 360 G4 Smart Array 6i Controller Problem

Vinod_22 — Fri, 05 Nov 2004 01:30:07 GMT

I'm trying to install Red Hat Enterprise AS 3.0 on HP Proliant DL360G4 Server with Smart array Controller 6i, during the installation process the RedHat AS 3.0 is not able to detect the 6i controller, need help urgently.

Thank You

Vinod Pote

Re: Red Hat AS 3.0 & DL 360 G4 Smart Array 6i Controller Problem

Vitaly Karasik_1 — Fri, 05 Nov 2004 03:03:26 GMT

Do you use the latest RHEL3.0 update? The latest is Update 3.

May be you need to use HP drivers. Ooops! there is http://h18004.www1.hp.com/support/files/server/us/download/19967.html driver, but it's just RPM, and I couldn't see image for driver floppy.

Do you have SCSI or SATA disks?

According to HP certification matrix, Red Hat AS 3.0 & DL 360 G4 should work.

Re: Red Hat AS 3.0 & DL 360 G4 Smart Array 6i Controller Problem

Vinod_22 — Fri, 05 Nov 2004 05:05:45 GMT

HI Karasik,

Appriciates your response.

We Have 2*72GB Hot plug SCSI Drives. Any clue how to get RHEL Update 3?

Vinod

Re: Red Hat AS 3.0 & DL 360 G4 Smart Array 6i Controller Problem

Vitaly Karasik_1 — Fri, 05 Nov 2004 05:13:19 GMT

via RHN -- you may or

1) run "up2date" on your host

or

2) download RHEL3.0 upd3 ISO images from rhn.redhat.com

Of course, in both cases you need RH support contract

Re: Red Hat AS 3.0 & DL 360 G4 Smart Array 6i Controller Problem

HGN — Fri, 05 Nov 2004 08:43:21 GMT

Hi

We had a similar issue on RedHat AS 2.1, when called HP they asked us to use Update 2 CD(not even Update 3 which was also there)The OS recognised the disks only with Update 2 and not with Update 1 or 3, so you might want to check with HP about which Update to use, also you need the driver for the array controller (driver diskette needs to be created before starting the os install)

Hope this helps rgds

HGN