topic DL560 G2 with RHAT Linux AS v4.0 crashes on backup in Operating System - Linux

DL560 G2 with RHAT Linux AS v4.0 crashes on backup

skitley — Tue, 16 May 2006 10:03:13 GMT

We have a DL560 that we upgraded from the 2.4 to the 2.6 kernel, ie, REDHAT AS 3.0 to 4.0.

Upon finishing, for some reason it is impossible to backup this machine using Veritas Netbackup Enterprise Server v6.0 mp2.

Everytime the backup job starts the dl560 crashes, a core dump occurs, and the system restarts.

Please help us in troubleshooting this. I have attached some info one could use to debug the problem.

Re: DL560 G2 with RHAT Linux AS v4.0 crashes on backup

Steven E. Protter — Tue, 16 May 2006 10:50:13 GMT

Shalom,

Have you installed an update to Veritas Netbackup. One is required I believe when doing this upgrade.

SEP

Re: DL560 G2 with RHAT Linux AS v4.0 crashes on backup

skitley — Tue, 16 May 2006 10:53:36 GMT

Hi Shalom,

yes we are running the latest Veritas software v6.0 MP2 which supports the RedHAt 4 2.6 kernel.

Steve

Re: DL560 G2 with RHAT Linux AS v4.0 crashes on backup

Vitaly Karasik_1 — Wed, 17 May 2006 00:48:56 GMT

Agree with Steven - I think, you should re-install Veritas agent.