topic Re: qla2xxx Errors in Operating System - Linux

qla2xxx Errors

KarloChacon — Thu, 10 Mar 2011 19:39:08 GMT

hi guys

I got a lot of these errors

Mar 10 06:58:43 Warehouse kernel: qla2xxx 0000:24:00.1: scsi(2:0:0): Abort command issued -- 1 224fab2 2002.
Mar 10 07:07:20 Warehouse kernel: qla2xxx 0000:24:00.1: Unknown status detected 0x13-0x0.
Mar 10 07:07:20 Warehouse kernel: qla2xxx 0000:24:00.1: Unknown status detected 0x13-0x0.
Mar 10 07:07:20 Warehouse kernel: qla2xxx 0000:24:00.1: Unknown status detected 0x13-0x0.
Mar 10 07:07:20 Warehouse kernel: qla2xxx 0000:24:00.1: Unknown status detected 0x13-0x0.
Mar 10 07:08:56 Warehouse kernel: qla2xxx 0000:24:00.1: Unknown status detected 0x13-0x0.
Mar 10 07:12:16 Warehouse kernel: qla2xxx 0000:24:00.1: scsi(2:0:0): Abort command issued -- 1 22503b5 2002.
Mar 10 07:12:17 Warehouse kernel: qla2xxx 0000:24:00.1: scsi(2:0:0): Abort command issued -- 1 22503cf 2002.
Mar 10 07:12:17 Warehouse kernel: qla2xxx 0000:24:00.1: scsi(2:0:0): Abort command issued -- 1 22503d5 2002.
Mar 10 07:12:17 Warehouse kernel: qla2xxx 0000:24:00.1: scsi(2:0:0): Abort command issued -- 1 22503d6 2002.

as you see they say scsi(2:0:0) (hundreds a day) but I got few of them but very few for scsi(1:0:1) and scsi(2:0:2)

I really don't know if the they mean the LUN number...

I see these devices(below)

so my questions
1. Can I relate the devices above and the errors?

and also you have any idea what these errors mean?

cat /proc/scsi/scsi

Host: scsi2 Channel: 00 Id: 00 Lun: 00
Vendor: IBM Model: 1814 FAStT Rev: 0916
Type: Direct-Access ANSI SCSI revision: 05
Host: scsi2 Channel: 00 Id: 00 Lun: 01
Vendor: IBM Model: 1814 FAStT Rev: 0916
Type: Direct-Access ANSI SCSI revision: 05
Host: scsi2 Channel: 00 Id: 00 Lun: 02
Vendor: IBM Model: 1814 FAStT Rev: 0916
Type: Direct-Access ANSI SCSI revision: 05
Host: scsi2 Channel: 00 Id: 00 Lun: 31
Vendor: IBM Model: Universal Xport Rev: 0916
Type: Direct-Access ANSI SCSI revision: 05

Host: scsi1 Channel: 00 Id: 00 Lun: 00
Vendor: IBM Model: 1814 FAStT Rev: 0916
Type: Direct-Access ANSI SCSI revision: 05
Host: scsi1 Channel: 00 Id: 00 Lun: 01
Vendor: IBM Model: 1814 FAStT Rev: 0916
Type: Direct-Access ANSI SCSI revision: 05
Host: scsi1 Channel: 00 Id: 00 Lun: 02
Vendor: IBM Model: 1814 FAStT Rev: 0916
Type: Direct-Access ANSI SCSI revision: 05
Host: scsi1 Channel: 00 Id: 00 Lun: 31
Vendor: IBM Model: Universal Xport Rev: 0916
Type: Direct-Access ANSI SCSI revision: 05

Host: scsi3 Channel: 00 Id: 00 Lun: 00
Vendor: IBM Model: VirtualDisk Rev: 0916
Type: Direct-Access ANSI SCSI revision: 05
Host: scsi3 Channel: 00 Id: 00 Lun: 01
Vendor: IBM Model: VirtualDisk Rev: 0916
Type: Direct-Access ANSI SCSI revision: 05
Host: scsi3 Channel: 00 Id: 00 Lun: 02
Vendor: IBM Model: VirtualDisk Rev: 0916
Type: Direct-Access ANSI SCSI revision: 05

thanks a lot

Re: qla2xxx Errors

KarloChacon — Fri, 11 Mar 2011 14:07:32 GMT

anyone guys?

might a qlogic driver or firmware update?
or Storage issue (path, corrupted luns,...)

Re: qla2xxx Errors

Matti_Kurkela — Sat, 12 Mar 2011 15:29:32 GMT

Messages like "Unknown status detected 0x13-0x0." indicate the driver does not understand what the hardware is trying to tell, so I would first try to update the driver (or the Linux kernel package that contains the qla2xxx driver module) to the latest version available for the distribution.

It's also possible the "unknown status" happems because the firmware is generating wrong status information: the second step would be checking the HBA firmware versions. If updated versions exist, it might be useful to read their Release Notes.

Most major SAN storage manufacturers have very detailed compatibility lists or compatibility information databases. You should check what IBM has to say about your combination of storage system + HBA + OS. The compatibility information might include version recommendations (or even requirements) for driver, kernel, HBA firmware and/or SAN firmware. There might also be configuration requirements: make sure all of these are met.

And yes, the numbers in "scsi(2:0:0)" are indeed the triplet of host:target_id:LUN.

MK

Re: qla2xxx Errors

KarloChacon — Mon, 14 Mar 2011 14:06:21 GMT

the thing is
according to this website

http://driverdownloads.qlogic.com/QLogicDriverDownloads_UI/Product_detail.aspx?oemid=224

I have the latest Driver - Firmware for Suse 10 SP2

cat fw_version
4.04.09 [Class 2] [Multi-ID]

cat driver_version
8.02.00.50.10.2-k6

Re: qla2xxx Errors

Matti_Kurkela — Mon, 14 Mar 2011 19:28:05 GMT

I'm not very familiar with IBM's storage systems, but apparently IBM's storage compatibility database is called "System Storage Interoperation Centre" (SSIC):

http://www-03.ibm.com/systems/support/storage/ssic/interoperability.wss

The information in your /proc/scsi/scsi listing indicates your storage system identifies itself as "1814 FAStT". With a bit of googling, I see this is apparently one of the IBM DS4xxx series storage systems, perhaps a DS4700?

The SSIC seems to want to know the firmware level of the storage system, so that may be an important factor. Please ask your storage system administrator.

You should get the exact QLogic model number for your HBA cards:

cat /sys/class/fc_host/host*/symbolic_name

MK