topic Re: ASR Lockup Detected by System ROM in Operating System - Linux

ASR Lockup Detected by System ROM

Wayne Marsh_1 — Wed, 23 Apr 2003 04:22:19 GMT

350 G3. Current Firmware & software revisions (TBC). Customer complains of daily restart..

error = "ASR Lockup Detected by System ROM"
(casm device driver alerted)

No pattern to time of occurrence

OS = RH8

Any one seen this one before please?

Cheers

Re: ASR Lockup Detected by System ROM

Jerome Henry — Wed, 23 Apr 2003 07:26:13 GMT

Yes !
Read this :
http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0xbe1e9607df6ed711abdc0090277a778c,00.html

Re: ASR Lockup Detected by System ROM

Wayne Marsh_1 — Wed, 23 Apr 2003 22:16:29 GMT

Ok We'll run hardware diagnostics, outage permitting

Thx

Re: ASR Lockup Detected by System ROM

Stuart Browne — Wed, 23 Apr 2003 22:29:46 GMT

You wouldn't happen to be using the 'tg3' driver for your network card would you, and not have updated the kernel after installing the OS?

There are bugs int he 'tg3' driver of which cause a system under load to restart periodically. We witnessed this on a machine in another country (fun to diagnose! really!).

Solution: Stop using the 'tg3' driver, and use 'bcm5700' instead.

This should just be a case of modifying /etc/modules.conf, changing the 'alias eth0 tg3' line to 'alias eth0 bcm5700', and restarting. (ok, could get away with:

service network stop
rmmod tg3
service network start

but if you can stop network, you may as well restart *shrug*. And if you are connecting via a network, it's just easier!).

hope this helps...

Re: ASR Lockup Detected by System ROM

Kerry Koppert — Thu, 24 Apr 2003 20:50:14 GMT

Yes the machine is using the tg3 ethernet driver, although it could hardly be described as being under load. I'll try the other driver you specify and see if this makes a diference.

Re: ASR Lockup Detected by System ROM

Kerry Koppert — Sat, 26 Apr 2003 21:03:25 GMT

Well replacing the tg3 driver with the bcm5700 driver seems to have fixed the problem. Well spotted sir.