topic Re: hpasmcli command is not working . in Operating System - Linux

hpasmcli command is not working .

dawn_jose85 — Mon, 29 Nov 2010 07:54:25 GMT

In my servers HP Proliant DL servers , hpasmcli command is not working evethough the hp health utilities are running properly . The errors as given below

ips132root#hpasmcli
HP management CLI for Linux (v1.0)
Copyright 2004 Hewlett-Packard Development Group, L.P.

--------------------------------------------------------------------------
NOTE: Some hpasmcli commands may not be supported on all Proliant servers.
Type 'help' to get a list of all top level commands.
--------------------------------------------------------------------------
hpGetSemID() semget failed: No such file or directory

ERROR: Could not open /dev/cpqhealth/cdt.
Please make sure the Health Monitor is started.

Another error is : -

ipl133root#hpasmcli
HP management CLI for Linux (v1.0)
Copyright 2004 Hewlett-Packard Development Group, L.P.

--------------------------------------------------------------------------
NOTE: Some hpasmcli commands may not be supported on all Proliant servers.
Type 'help' to get a list of all top level commands.
--------------------------------------------------------------------------

Can anyone help in finding out the real cause and the solution for this issue.

Re: hpasmcli command is not working .

Dennis Handly — Mon, 29 Nov 2010 16:50:16 GMT

I'm not sure what this has to do with Digital imaging, so I'm asking the moderator to move it to Linux, with your previous thread.

Re: hpasmcli command is not working .

dawn_jose85 — Tue, 30 Nov 2010 06:21:26 GMT

this command is very important for us in our real time scenario.can i get help from anyone

Re: hpasmcli command is not working .

Matti_Kurkela — Tue, 30 Nov 2010 09:26:44 GMT

By the copyright message, you probably have an older version of the HP hardware monitoring tools. The newer server models might require a newer version of the tools.

Which Proliant model(s) have this problem? Please show the full model string, including the generation number. For example: DL380 G6 or ML370 G3. If there is no generation identifier, the server is probably a first-generation version of that model.

You can usually find the model string with:

dmidecode |grep -i proliant

What's the name and version of your Linux distribution?

Please show the output of these commands:

ls -l /dev/cpqhealth
(If this directory does not exist or does not contain the appropriate device nodes, then the HP hardware monitoring drivers are *not* running properly.)

rpm -q hp-health hpasm hprsm
(If hpasmcli and the associated tools were installed using RPMs, this command should identify the installed versions.)

lsmod | grep -e ^hp -e ^cpq

ps -ef | grep cma

(These commands should list the kernel modules and processes associated with the hardware monitoring drivers.)

MK

Re: hpasmcli command is not working .

dawn_jose85 — Fri, 03 Dec 2010 08:29:46 GMT

hello

This is the output which you asked.
Also our HP server model is Base model
HP Proliant DL 580 G5. Also the same issue is with DL 380 servers .

ls -l /dev/cpqhealth
ips132root#ls -l /dev/cpqhealth
total 0
crw-r--r-- 1 root root 255, 171 Oct 8 2009 casr
crw-r--r-- 1 root root 255, 173 Oct 8 2009 ccsm
crw-r--r-- 1 root root 255, 178 Oct 8 2009 cdt
crw-r--r-- 1 root root 255, 172 Oct 8 2009 cecc
crw-r--r-- 1 root root 255, 176 Oct 8 2009 cevt
crw-r--r-- 1 root root 255, 180 Oct 8 2009 crom
crw-r--r-- 1 root root 255, 192 Oct 8 2009 indc
crw-r--r-- 1 root root 255, 191 Oct 8 2009 proc

ips132root#rpm -q hp-health hpasm hprsm
hp-health-8.1.1-14.rhel4
package hpasm is not installed
package hprsm is not installed
cd
cd
ips132root#lsmod |grep -e ^hp -e ^cpq
hp_ilo 44156 5

ips132root#ps -ef |grep cma
root 4254 1 0 2009 ? 00:17:55 cmastdeqd -p 30
root 4257 1 0 2009 ? 00:35:07 cmahealthd -p 30 -s OK -t OK -i
root 4259 1 0 2009 ? 00:00:00 cmathreshd -p 5 -s OK
root 4277 1 0 2009 ? 00:01:39 cmasm2d -p 30
root 4279 1 0 2009 ? 08:30:14 cmahostd -p 15 -s OK
root 4325 1 0 2009 ? 00:00:00 cmapeerd
root 4341 1 0 2009 ? 00:04:25 cmaeventd -p 15
root 4359 1 0 2009 ? 00:25:31 cmafcad -p 15 -s OK
root 4377 1 0 2009 ? 00:00:00 cmasasd -p 15 -s OK
root 4391 1 0 2009 ? 00:51:45 cmaidad -p 15 -s OK
root 4406 1 0 2009 ? 00:00:00 cmaided -p 15 -s OK
root 4431 1 0 2009 ? 00:00:00 cmascsid -p 15 -s OK
root 4448 1 0 2009 ? 00:00:01 cmanicd
root 18378 11585 0 13:54 pts/2 00:00:00 grep cma

Re: hpasmcli command is not working .

Tim Nelson — Fri, 03 Dec 2010 20:35:17 GMT

1) you are running an old version. version 2 is current. Update the hp-health package.

2) the error states your issue ?
"ERROR: Could not open /dev/cpqhealth/cdt.
Please make sure the Health Monitor is started."

stop and restart the health services and look for /dev/cpqhealth/cdt file like it is asking for.

service hp-health status
service hp-health restart.

Re: hpasmcli command is not working .

dawn_jose85 — Sat, 04 Dec 2010 06:57:51 GMT

hello,

One more error is there . I checked for hp-health status.It is running normally. For the two types of errors i checked for hp-health status . it is running .

Please find below status .

ipl133root#hpasmcli
HP management CLI for Linux (v1.0)
Copyright 2004 Hewlett-Packard Development Group, L.P.

--------------------------------------------------------------------------
NOTE: Some hpasmcli commands may not be supported on all Proliant servers.
Type 'help' to get a list of all top level commands.
--------------------------------------------------------------------------

ipl133root#service hp-health status

hp-OpenIPMI Status:
Module Size Used by
ipmi_si 75680 2
ipmi_devintf 44432 4
ipmi_msghandler 72052 2 ipmi_si,ipmi_devintf

(hpasmxld) is running... [ OK ]

ips132root#hpasmcli
HP management CLI for Linux (v1.0)
Copyright 2004 Hewlett-Packard Development Group, L.P.

--------------------------------------------------------------------------
NOTE: Some hpasmcli commands may not be supported on all Proliant servers.
Type 'help' to get a list of all top level commands.
--------------------------------------------------------------------------
hpGetSemID() semget failed: No such file or directory

ERROR: Could not open /dev/cpqhealth/cdt.
Please make sure the Health Monitor is started.
ips132root#service hp-health status

hp-OpenIPMI Status:
Module Size Used by
ipmi_si 44760 2
ipmi_devintf 11024 4
ipmi_msghandler 34824 2 ipmi_si,ipmi_devintf

(hpasmxld) is running... [ OK ]
ips132root#

Re: hpasmcli command is not working .

dawn_jose85 — Tue, 14 Dec 2010 08:06:24 GMT

i didn't get any response till. Will i get a resolution for my query

Re: hpasmcli command is not working .

Enzo Genuardi — Mon, 14 May 2018 07:28:32 GMT

Dear All,

I finally succeed to make the command "hplog -v " to work, that's why I am sharing with the community my experience.

We have a dataserver with ~300 servers family HP Proliant most are BL460c with few DL380 type and we have generation: G6, G7, GEN8 and GEN9.

They are running Linux Sientific Linux CERN 6 (SLC6), based on RHEL6 and a CentOs CERN 7 (CC7 x86_64), based on CentOs version.

On all our CC7 x86_64 almost all runing "3.10.0-693.11.6.el7.x86_64" kernel we always experienced the error: "/dev/cpqhealth/cdt not found"

It seams that this is due to IPMI kernel modules for CentOs7 that have change formating.

HP agents try to communicate with :

/lib/modules/3.10.0-693.11.6.el7.x86_64/kernel/drivers/char/ipmi/ipmi_si.ko

instead of the module :

/lib/modules/3.10.0-693.11.6.el7.x86_64/kernel/drivers/char/ipmi/ipmi_si.ko.xz

to check witch one are installed: [root] ~ # find /lib/modules/ -name ipmi_si.ko*

Of course you should have the following modules in your kernel

[root] ~ # lsmod | grep -e ^hp -e ^cpq
hpwdt 14278 0
hpilo 17381 12
hpsa 99514 4
[root] ~ # lsmod |grep ipmi
ipmi_si 53456 0
ipmi_devintf 17572 0
ipmi_msghandler 46608 2 ipmi_devintf,ipmi_si

Since the last HP-HEALTH version 10.70 that you can find under:

https://downloads.linux.hpe.com/SDR/repo/spp/2018.03.0/packages/

You can download the two following packages:

hp-health-10.70-1846.6.rhel7.x86_64

hp-snmp-agents-10.70-2962.5.rhel7.x86_64

and then install them:

yum install ./hp-health-10.70-1846.6.rhel7.x86_64.rpm hp-snmp-agents-10.70-2962.5.rhel7.x86_64.rpm

/bin/systemctl restart hp-snmp-agents.service

and the hplog command work fine after!

Regards.

Re: hpasmcli command is not working .

Sandros — Fri, 19 Oct 2018 08:08:35 GMT

I am having the same issue with a HP ProLiant ML350p G8 running Debian 7 (OpenVZ 2.6.32 kernel).

I've tried to restart the hp-health and hp-snmp-agents services, reinstalling them (removing them with purge).
I have these kernel modules loaded: hpilo, hpwdt, hpsa

When I issue the hpasmcli command I get this:

ERROR: Could not open /dev/cpqhealth/cdt.
Please make sure the Health Monitor is started.

Can you suggest something to solve this?

Thank you!