topic Having trouble getting ICElx 2.00.01 fully configured in Operating System - Linux

Having trouble getting ICElx 2.00.01 fully configured

scott pendergast — Fri, 19 Sep 2008 14:00:13 GMT

When trying to perform Options, configure ICElx manament services, get

FAULT: junk ´500 Connect failed: connect: Connection timed out; Connection timed out
´ before XML element
500 Connect failed: connect: Connection timed out; Connection timed out
in main::CMS::connect at line 45 of /opt/hptc/database/sbin/sim/create_nodenames
when calling a method from the SIM SOAP API at line 281 of /opt/hptc/perl/lib/sim/CMS.pm

which would lead me to beleive its having trouble connecting to the database which is running on the same system and is listening on the loopback... any help would be appreciated.

Thanks,
Scott

Re: Having trouble getting ICElx 2.00.01 fully configured

Donna Firkser — Wed, 24 Sep 2008 11:24:22 GMT

This usually means SIM isn't available. What happens when your run mxnode? Do you get any output? Can you log in to the SIM UI?

If mxnode indicates that SIM is down, run mxstop and mxstart to bring SIM back on line.

Donna

Re: Having trouble getting ICElx 2.00.01 fully configured

scott pendergast — Wed, 24 Sep 2008 14:06:11 GMT

Thanks for the response.

I ended up uninstalling and re-installing cleanly with much better results.

Thanks,

Scott