topic Re: HP service Guard Manager problem in Operating System - Linux

HP service Guard Manager problem

John ruff_1 — Thu, 11 Dec 2008 18:36:31 GMT

I have an error message accessing Service guard manger.

You do not have sufficient permission to manage this Serviceguard cluster.

I am logon as root,
installed java sdk 5.0
configures cmclnodelist

Thank you

Re: HP service Guard Manager problem

Steven E. Protter — Thu, 11 Dec 2008 19:10:53 GMT

Shalom,

Check dmesg and /var/log/messages for more specific output.

root is all powerful and should be able to do this.

SEP

Re: HP service Guard Manager problem

Steven E. Protter — Thu, 11 Dec 2008 19:11:27 GMT

Doh!

HP-UX answer sorry.

Check /var/adm/syslog/syslog.log

SEP

Re: HP service Guard Manager problem

John ruff_1 — Thu, 11 Dec 2008 19:38:25 GMT

Sorry niether path exists.

Re: HP service Guard Manager problem

Kapil Jha — Thu, 11 Dec 2008 20:13:36 GMT

atr you sure syslog.log file is not there in system.
if not please check smthing bad has happened in ut system check for all the filesystems.

BR,
Kapil+

Re: HP service Guard Manager problem

John ruff_1 — Thu, 11 Dec 2008 21:06:46 GMT

Well Iam running SUSE entreprise 10
The 2 suggested paths you mentioned are not present.

/var/log/messages file is present

What should we be looking for

Re: HP service Guard Manager problem

Hasan Atasoy — Thu, 11 Dec 2008 21:21:50 GMT

hi john ;

if you are using service guard 11.16 or later you should configure cmclnodelist carefully. it should contains all the configured physical interface names like hb and cache fusion addresses.

Hasan.

Re: HP service Guard Manager problem

John ruff_1 — Thu, 11 Dec 2008 21:26:23 GMT

In my cmclnodelist there is nothing,
Now in the messages file there is also a refer that the root user permission denied to access this file a # of entres are present.

I am no sure what should be in this file can you give me a example.

Re: HP service Guard Manager problem

Serviceguard for Linux — Fri, 12 Dec 2008 19:49:52 GMT

John,

A lot more info would be helpful. Since you mention SUSE this is obviously Linux.

SGLX version?

Can you ping all nodes from each other?

If this is SGLX did you use the installation scripts.

All that said, a quick thing to try - set "+ +" (without the quotes) in cmnodelist. Check the info on cmnodelist in the manual.

You also need to check that firewalls are set appropriately or are turned off.

Re: HP service Guard Manager problem

Stephen Doud — Mon, 15 Dec 2008 13:11:17 GMT

In the document titled, "Managing HP Serviceguard for Linux, Eighth Edition" = http://docs.hp.com/en/B9903-90060/B9903-90060.pdf - page 144 begins a discussion titled, "Configuring Root-Level Access".
The discussion ends on page 149.
Adhering to the configuration recommendations has corrected many a problem with accessing Serviceguard commands.