https://community.hpe.com/t5/operating-system-linux/stuck-while-scanning-quot-opening-connection-to-device-quot/m-p/6990888#M58937 <P>Hi I used Archlinux Gnome now, and I can use the scanner 18 days ago, but recently, my computer can't scan anymore and stuck at the "Opening connection to device...", and stuck over forty-eight hours without any response. but the printing is still okay, and the hp-check without any problem, then I try to downgrade the hplip driver and downgrade the kernel reinstall, but it is no use, then the following information about my device and the operating environment:</P><P>Printer/Scanner : Color LaserJet Pro MFP M176n</P><P>Linux Kernel :&nbsp;4.14.3-1-ARCH x86_64<BR />Desktop Environment :Gnome</P><P>Driver Version:&nbsp;3.17.10</P><P>Computer Module:&nbsp;&nbsp;MSI MS-7974&nbsp;</P><P>P.S. the computer seldom showed the error message "Failed to obtain the value of option mode" or "Error during device I/O"</P> Fri, 08 Dec 2017 10:59:51 GMT min20120907 2017-12-08T10:59:51Z https://community.hpe.com/t5/operating-system-linux/stuck-while-scanning-quot-opening-connection-to-device-quot/m-p/6990888#M58937 <P>Hi I used Archlinux Gnome now, and I can use the scanner 18 days ago, but recently, my computer can't scan anymore and stuck at the "Opening connection to device...", and stuck over forty-eight hours without any response. but the printing is still okay, and the hp-check without any problem, then I try to downgrade the hplip driver and downgrade the kernel reinstall, but it is no use, then the following information about my device and the operating environment:</P><P>Printer/Scanner : Color LaserJet Pro MFP M176n</P><P>Linux Kernel :&nbsp;4.14.3-1-ARCH x86_64<BR />Desktop Environment :Gnome</P><P>Driver Version:&nbsp;3.17.10</P><P>Computer Module:&nbsp;&nbsp;MSI MS-7974&nbsp;</P><P>P.S. the computer seldom showed the error message "Failed to obtain the value of option mode" or "Error during device I/O"</P> Fri, 08 Dec 2017 10:59:51 GMT https://community.hpe.com/t5/operating-system-linux/stuck-while-scanning-quot-opening-connection-to-device-quot/m-p/6990888#M58937 min20120907 2017-12-08T10:59:51Z