topic Re: Query: Windows Server 2021 R2 Not detecting HDD during Setup HP Proliant DL30 Gen9 in Operating System - Linux

Windows Server 2021 R2 Not detecting HDD during Setup HP Proliant DL30 Gen9

Azzabat — Mon, 27 Jun 2022 11:13:40 GMT

Hi,

I was previously trying to install Linux but have since found an iso for Windows Server 2012 R2 so I am now trying to install Windows. I have burned the iso onto a cd to isntall on the server but I am having issues getting Windows Server to detect my hard drive. Please see the below screenshots.

On startup, my server looks like this:

I have setup my HDD as follows:

I have tried to install via Intelligent Provisioning as follows:

But, I get the follow error.

When I try and install directly through the One-Time Boot Menu, it does not detect my hard drive.

I am not sure what I am doing wrong. I am really new to HP and servers in general. Any help with setting this up will be really appreciated.

PS: I bought the server second hand so I do not have warrenty. Is there a way I can still access the vital drivers that require an active warrenty?

Thanks,
Chris

Moderator Edit: Removed the Serial Number for privacy.

Re: Windows Server 2021 R2 Not detecting HDD during Setup HP Proliant DL30 Gen9

Azzabat — Sat, 18 Jun 2022 07:36:18 GMT

PS: Sorry for posting in the wrong place.

Query: Windows Server 2021 R2 Not detecting HDD during Setup HP Proliant DL30 Gen9

support_s — Sat, 18 Jun 2022 08:35:52 GMT

System recommended content:

1. Advisory: ProLiant MicroServer - Hard Drive Sequence Viewed in the ROM-Based Setup Utility (RBSU) May Not Align with the Sequence Detected During a Windows Server 2008 R2 Installation

2. HP ProLiant Gen8 Servers - Error: "A media driver you computer needs is missing" During Windows Server 2012 R2 Installation

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Thank you for being a HPE valuable community member.

Re: Query: Windows Server 2021 R2 Not detecting HDD during Setup HP Proliant DL30 Gen9

Azzabat — Sat, 18 Jun 2022 09:25:24 GMT

Thanks but this has not solved the issue.

Re: Query: Windows Server 2021 R2 Not detecting HDD during Setup HP Proliant DL30 Gen9

Steven Schweda — Sat, 18 Jun 2022 13:19:12 GMT

> I have setup my HDD as follows:

To what kind of adapter is your disk connected?

I know nothing, but I'd start with a Web search for "Exposed to OS".
"No" (under "Physical Drive Details") is not what I'd want/expect to see
for that setting.

Possibly interesting:

https://community.hpe.com/t5/x/x/td-p/6992414
https://www.seagate.com/www-content/datasheets/pdfs/3-5-barracudaDS1900-11-1806GB-en_GB.pdf

Look for "Bytes per Sector". If that's the problem, then further
research at seagate.com might reveal a way to configure the drive so
that it presents 512 bytes/sector to its adapter. Reading about your
disk adapter might make some sense, too.

Re: Query: Windows Server 2021 R2 Not detecting HDD during Setup HP Proliant DL30 Gen9

Azzabat — Sun, 19 Jun 2022 03:45:51 GMT

Thanks for the reply. I am hoping that might be the issue. Could you tell me how I can edit these settings or do I have to physically remove and re connect the hard drive from the server?

Thanks,
Chris

Re: Query: Windows Server 2021 R2 Not detecting HDD during Setup HP Proliant DL30 Gen9

Steven Schweda — Sun, 19 Jun 2022 12:00:50 GMT

> [...] Could you tell me how I can edit these settings [...]

No. Knowing nothing, I'd guess that there's a utility program in the
EFI stuff which lets the user configure the (unspecified) disk adapter.
"Array Configuration"? If I knew what that adapter was, then I'd look
for appropriate documentation. Possibly interesting:

https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c04406959

Do you ever _answer_ questions, or do you only ever ask more? Look
for "?".

> [...] or do I have to physically remove and re connect the hard drive
> from the server?

I wouldn't expect that to change anything.

But what do I know?