topic Re: HP 36Gb disk - no firmware available? in Disk

HP 36Gb disk - no firmware available?

Chris Turnbull — Tue, 28 Sep 2004 11:04:37 GMT

I have a disk with the model number BD036659CC. I am trying to update the Firmware, but there does not appear to be an update at all on HP's site. The other disks I have are listed in SP19682 - this particular disk appears on the model-to-spare checklist http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=PSD_CN0304W but nowhere else. Any ideas?

Re: HP 36Gb disk - no firmware available?

JohnWRuffo — Tue, 28 Sep 2004 21:28:48 GMT

Chris:

Here are a few more SoftPAQ's to look in:

Options ROMPaq for Selected [SCSI-attached] Drives
http://h18000.www1.hp.com/support/files/server/us/download/16132.html

or

Options ROMPaq (Full Release, Legacy support)
http://h18000.www1.hp.com/support/files/server/us/download/7702.html

I think your disk is in the first one.

Let me know if you need more help. -john

Re: HP 36Gb disk - no firmware available?

Chris Turnbull — Wed, 29 Sep 2004 03:01:29 GMT

Hi John, thanks for the suggestion - tried the first solution and it offered an update for the other disks in my system (18Gb RAID1 pair I have the system installed on) - but did not recognise the BD036659CC disk.

The disk is not listed on the second URL.

Any further ideas?

Re: HP 36Gb disk - no firmware available?

e4services — Wed, 29 Sep 2004 07:10:31 GMT

Chris,

Are you having a problem with the drive that prompted you to try and flash the drives firmware? You see unless there is a problem with the disk design, firmware is not release for HDs. That is why Seagate production drives do not have releases of updated firmware. Besides the flash could be fatal.

Re: HP 36Gb disk - no firmware available?

Chris Turnbull — Wed, 29 Sep 2004 07:17:19 GMT

This disk (and another of the same size/spec) I am using as a RAID1 set are misbehaving. Both disks came from older servers, so are now being addressed by a more modern RAID controller than the one they shipped with. As I am at a loss to explain the problem I am having, I though I would try upgrading the FW as a 'fingers crossed' solution.

The pair of 36Gb disks are a RAID 1 set, addressed in Windows 2K Server as drive D. The ACU likes the disks, Insight Manager reports no problems, but the drive will not format in Windows. I would appreciate any other thoughts on the problem!

Re: HP 36Gb disk - no firmware available?

Chris Turnbull — Wed, 29 Sep 2004 07:56:49 GMT

One of my colleagues has just noticed that the size of the RAID set is misreported in the ACU - deleted and recreated the RAID set, all is well. Something must have gone haywire during the SmartStart process. Thanks for your suggestions and comments.