https://community.hpe.com/t5/disk-enclosures/array-controller-failed/m-p/2492513#M1208 I was afraid of that answer.<BR /><BR />By the way, it's a 12H model A3515A and I have already placed the call.<BR /><BR />Thanks for validating my fears. Mon, 12 Feb 2001 16:15:46 GMT Ray Evans 2001-02-12T16:15:46Z https://community.hpe.com/t5/disk-enclosures/array-controller-failed/m-p/2492511#M1206 I have a two controller HP RAID sytem. I got a message this morning via EMS saying controller X has failed and is not responding to the system. <BR /><BR />I have done some diagnostics and found this to be true.<BR /><BR />What should be my next step in troubleshooting/fixing? Mon, 12 Feb 2001 15:38:44 GMT https://community.hpe.com/t5/disk-enclosures/array-controller-failed/m-p/2492511#M1206 Ray Evans 2001-02-12T15:38:44Z https://community.hpe.com/t5/disk-enclosures/array-controller-failed/m-p/2492512#M1207 Call your local HP customer engineer to replace the controller. Since you did not provide any information about the type of array that you havem your CE can tell you whether the controller can be replaced while the system continues to run. If the array must be powered down, perform your normal shutdown procedures in HP-UX. Mon, 12 Feb 2001 15:52:12 GMT https://community.hpe.com/t5/disk-enclosures/array-controller-failed/m-p/2492512#M1207 Bill Hassell 2001-02-12T15:52:12Z https://community.hpe.com/t5/disk-enclosures/array-controller-failed/m-p/2492513#M1208 I was afraid of that answer.<BR /><BR />By the way, it's a 12H model A3515A and I have already placed the call.<BR /><BR />Thanks for validating my fears. Mon, 12 Feb 2001 16:15:46 GMT https://community.hpe.com/t5/disk-enclosures/array-controller-failed/m-p/2492513#M1208 Ray Evans 2001-02-12T16:15:46Z