topic Re: EVA5000 Email notification in Disk Enclosures

EVA5000 Email notification

Axel_19 — Tue, 02 Nov 2004 05:42:01 GMT

Hi,

I've got a problem with my EVA 5000 because the email notification doesn't work. However I've correctly configured my SMTP server because the test email runs.
Could anyone help me please?
Axel

Re: EVA5000 Email notification

Uwe Zessin — Tue, 02 Nov 2004 06:31:29 GMT

Axel,
did you rename your Storage Management Appliance? If that is true, you need to re-run a local discovery first.

Re: EVA5000 Email notification

Axel_19 — Tue, 02 Nov 2004 07:18:54 GMT

No I don't rename ManApp. Must I do that if I want to use email notification?
Axel

Re: EVA5000 Email notification

Matt Burgess — Wed, 03 Nov 2004 19:15:35 GMT

What kind of events are you trying to receive?

You must configure the 'notification' section to choose which events you want to forward. By default the MSA will only forward events from the MSA event log. If you want to forward EVA events, you need to tell CV EVA to forward snmp traps to the MSA. To do this go to 'set options' under CV EVA and add 127.0.0.1 or the sma ip address as the trap destination. Then go to the 'notification' section and you will find all of the EVA events. You may need to run a local SAN discovery in between, but if you wait 5-10 minutes it should add the events automatically.

Re: EVA5000 Email notification

Axel_19 — Thu, 04 Nov 2004 02:50:09 GMT

For the moment, I try to receive all the events (it's just for test). But I needn't SNMP traps, I just want email notification. I've correctly (it seems...) configured users who must be alerted when an event appears but it doesn't work...

Re: EVA5000 Email notification

Tom O'Toole — Fri, 05 Nov 2004 12:45:20 GMT

The test email tests nothing other than that you can get mail through the smtp server you have set up. you will also need to set up SNMP, to be able to send/receive traps, as someone else said, because that's how osm/openview/SMA gets the event notification. You will also need to correcty set up a notification account, the filtering in OSM (per that account). I believe command view /eva should also be set up to send traps to localhost.

After all that (believe me), even if you get it to work, the notifications aren't as useful as they should be.

You should have HP come out and install webes on the sanapp for you, and configure email notifications. This provides the best currently available event reporting, in my opinion.