topic Re: 12H disk error information in Disk Enclosures

12H disk error information

John Jimenez — Tue, 20 Dec 2005 18:20:20 GMT

We are using a 12H disk array as the the DR system.
I am getting a "No Address Table" error.
All the lights on the controllers are green, but there are not lights at all on the disks them selvers.
Does anybody know what this means, or where I can find some error code documentation?

thanks

Re: 12H disk error information

Sanjay_6 — Tue, 20 Dec 2005 18:29:08 GMT

Hi John,

Look at page 58 of this PDF doc,

http://h20000.www2.hp.com/bc/docs/support/SupportManual/lpg28365/lpg28365.pdf

/Quote/

If the disk array is not shutdown properly, it is possible that the data maps in NVRAM memory will be lost. For this reason, the disk array allows the data maps to be periodically written to the disk drives. If the maps are lost, an error code such as "No Address Table" will appear on the display. If your disk array is a boot device, you may have to recover the maps by using the front panel command called "Recover" under the "Cntrl Changes " menu. The Recover command is only supported in controller firmware versions later than HP40, and any patch delivered after IPR9808 release.

/EndQuote/

Hope this helps.

regds

Re: 12H disk error information

Sanjay_6 — Tue, 20 Dec 2005 18:30:17 GMT

Hi,

For more information and resources on model 12h, try this link,

http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?locale=en_US&prodTypeId=12169&prodSeriesId=33733&prodSeriesName=hp+surestore+disk+array+12h

Hope this helps.

regds

Re: 12H disk error information

John Jimenez — Tue, 20 Dec 2005 18:40:14 GMT

Thanks Sanjay. Yes this makes sense. They had a long power outage at the warehouse and the UPS ran out.
No, the boot up drives are in the internal drives of the k380.
Hopefully I will just have to reset something.
I will check out the links you sent me.
Thanks again. I will let you know how it turns out. I will be assining points soon.

Thanks again

Re: 12H disk error information

John Jimenez — Wed, 21 Dec 2005 12:35:02 GMT

It seems to be working. It has been running for about 40 minutes and is 15% recovered.

Thanks again