topic Re: problem about Command View EVA install. in Disk Enclosures

problem about Command View EVA install.

stephen peng — Fri, 19 May 2006 07:03:27 GMT

dear all,
i was installing a prolian DL380 Storage Server, and after i install Command View EVA 4.0, i checked the Services of the machine, and the Command View EVA service did not start, though it should be start automatically. i started that service, and enter the System manager homepage, i could not see any agent(including Command View agent which should be there) in "other agent", and then i refresh the service list, the Command View EVA service was no longer started. then i reboot the computer, after i logged in, several messages told that "EVA managerment agent server encounter a problem and needed to close". i tried to start the CV service, and the same thing i told above appeared again.
i have not yet install the driver for HBA on DL380, does it matter?
could you please offer me some help?

Re: problem about Command View EVA install.

Uwe Zessin — Fri, 19 May 2006 07:17:23 GMT

I beleive that CV-EVA starts even without the Fibre Channel adapter driver, but did you plug in the LAN cable? I have seen some reports that the service aborts when it cannot bind to an interface.

Re: problem about Command View EVA install.

stephen peng — Fri, 19 May 2006 07:35:19 GMT

uwe,
thank you for your reply.
i did not want to add an IP to the LAN card, so i did not plug in the LAN cable. and in some circumstance i did not plug in a LAN cable, but the CV still worked regularly. it is just a bothering thing.

Re: problem about Command View EVA install.

Stephen Kebbell — Fri, 19 May 2006 08:15:04 GMT

Hi,

you could always plug in a loop-back adapter into the LAN port. I've seen other threads on the forum with similar problems, and it was solved by connecting a LAN cable. Also, did you install the Service Release DVD for the Storage Server (5.5 or 5.6) which includes W2K3 SP1?

Regards,
Stephen

Re: problem about Command View EVA install.

stephen peng — Fri, 19 May 2006 08:22:08 GMT

hi all,
is that the LAN terminator shipped with CV software i should plug in the LAN card? any way, thank you for your opinion, i will try it tomorrow.

Re: problem about Command View EVA install.

Uwe Zessin — Fri, 19 May 2006 08:24:38 GMT

Hu? There is no LAN hardware being shipped with the CV-EVA media kit - it's a plastic box with paper and a few CD-ROMs. And you don't need an extra LAN card (NIC) - the DL380 has on-board LAN interfaces.

Re: problem about Command View EVA install.

stephen peng — Fri, 19 May 2006 08:45:39 GMT

and i want to know what is iLO

Re: problem about Command View EVA install.

Uwe Zessin — Fri, 19 May 2006 08:52:49 GMT

"iLO" is short for "integrated Lights Out". It is a separate 'service processor' that you can connect to via a web browser. For example, you can hard-reset or power-cycle the server via the iLO.

The advance pack (which is included in the storage servers if I recall correctly) allows you to view the screen within the web browser and present a local file, CD, floppy, USB stick as a 'virtual media' to the server.

It's a great plus if you ask me. There is more at the web pages.

Re: problem about Command View EVA install.

Stephen Kebbell — Fri, 19 May 2006 09:05:05 GMT

The LAN loopback adapter is an RJ45-connector with a small, thin piece of black cable attached (about 1cm). This is shipped in the accessory box of the Storage Server. Just plug it in to NIC adapter 1.

Stephen

Re: problem about Command View EVA install.

stephen peng — Fri, 19 May 2006 10:24:46 GMT

thanks you guys.
i will try it out.

Re: problem about Command View EVA install.

Uwe Zessin — Fri, 19 May 2006 10:33:32 GMT

Oh, by the way - here is an URL to HP's iLO pages:

http://h18004.www1.hp.com/products/servers/management/ilo/