topic Re: FC10 disk problem in Disk Enclosures

FC10 disk problem

Wilder Mellotto — Thu, 27 Jul 2006 12:49:59 GMT

Hi

I have a FC10 storage with 10 disks of 9gb working well. I do an upgrade of this disks to 36 gb disks and after this change, I got IO error on all disks.
diskinfo - IO error
mediainit - IO error
pvcreate - IO error

I tought the the problem was the 36 gb disks and put back the 9 gb disks. Now I get error on all 9 gb disks too.

With this error I change the GBIC, change my A5158A (hba) but I still having the problem.

Any ideas?

Re: FC10 disk problem

Torsten. — Thu, 27 Jul 2006 13:50:15 GMT

Try to run the stm info tool on the LCC (HP A5236A) and post the result.

Re: FC10 disk problem

Wilder Mellotto — Thu, 27 Jul 2006 14:04:31 GMT

I carried through INFO TOOL and the results had been OK.

Re: FC10 disk problem

Torsten. — Thu, 27 Jul 2006 14:07:50 GMT

Can you post it?

Re: FC10 disk problem

Wilder Mellotto — Thu, 27 Jul 2006 14:29:24 GMT

-- Information Tool Log for Disk Enclosure on path 0/4/0/0.8.0.255.0.10.0 --

Log creation time: Thu Jul 27 16:45:38 2006

Hardware path: 0/4/0/0.8.0.255.0.10.0

Product ID: A5236A

Controller B
------------
FC Loop ID: 255 (decimal)
Enclosure ID: 0
Hardware Path: 0/4/0/0.8.0.255.0.10.0
Serial No: USSA08015987
WW Name (node): 50 06 0B 00 00 04 AD BC
WW Name (port): 50 06 0B 00 00 00 AE B3
Firmware Rev.: HP04

Annotation:

Enclosure Status
----------------

Disk Modules
------------

-----------------------------------------------------------------------
SLOT | 0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 |
BUS ID | 0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 |
STATUS | OK | NIN | OK | OK | OK | OK | OK | OK | OK | OK |
-----------------------------------------------------------------------

NIN - There is no disk device installed in this slot.

Controllers Status
----------- -------------
A: OK
B: OK (Reporting Controller)

Fan Modules Status
A: OK
B: OK

Power Supplies Status
-------------- -------------
A: OK
B: OK

GBIC Status
-------------- -------------
Controller A
------------
Primary: OK
Expansion: OK

Controller B
------------
Primary: OK
Expansion: OK

Voltage Sensors Voltage Status
--------------- ------- -------------
Controller A
------------
3.3v: 3.29 OK
5.0v: 5.03 OK
12v: 12.09 OK

Controller B
------------
3.3v: 3.29 OK
5.0v: 5.06 OK
12v: 12.16 OK

Temp Sensors Temperature Status
------------ ----------- -------------
Sensor 1: 30 (Celsius) OK
Sensor 2: 28 (Celsius) OK
Sensor 3: 30 (Celsius) OK
Sensor 4: 29 (Celsius) OK

Re: FC10 disk problem

Torsten. — Thu, 27 Jul 2006 14:53:04 GMT

Did you reboot the server? If not, you have to do additional steps.

Any errors in syslog?

Re: FC10 disk problem

Wilder Mellotto — Thu, 27 Jul 2006 15:10:17 GMT

Yes, I reboot the server.

Syslog follow me the message:

Jul 27 17:24:43 l1000 EMS [1605]: ------ EMS Event Notification ------ Value: "CRITICAL (5)" for Resource: "/storage/events/disks/default/0_2_0_0.8.0.255.1.5.0" (Threshold: >= " 3") Execute the following command to obtain event details: /opt/resmon/bin/resdata -R 105185312 -r /storage/events/disks/default/0_2_0_0.8.0.255.1.5.0 -n 105185290 -a

Re: FC10 disk problem

Andrew Merritt_2 — Fri, 28 Jul 2006 05:07:30 GMT

Ok, and what do you see when you either run the command (resdata) that the message tells you to, or look in the /var/opt/resmon/log/event.log file?

Andrew