https://community.hpe.com/t5/disk-enclosures/c-track-software-problem/m-p/3885429#M22018 hi,<BR />i have facing problem in C-track which is installed in xp12k, problem is when i generating heartbeat signal for sample purpose it getting genetrated but it is not sending to remote end and i have checked out modem staus and phone line status those are working fine, so what might be problem, and i have attahced snoshot here so please find out attachment.<BR /> Tue, 24 Oct 2006 04:03:13 GMT Gurumanickam 2006-10-24T04:03:13Z https://community.hpe.com/t5/disk-enclosures/c-track-software-problem/m-p/3885429#M22018 hi,<BR />i have facing problem in C-track which is installed in xp12k, problem is when i generating heartbeat signal for sample purpose it getting genetrated but it is not sending to remote end and i have checked out modem staus and phone line status those are working fine, so what might be problem, and i have attahced snoshot here so please find out attachment.<BR /> Tue, 24 Oct 2006 04:03:13 GMT https://community.hpe.com/t5/disk-enclosures/c-track-software-problem/m-p/3885429#M22018 Gurumanickam 2006-10-24T04:03:13Z https://community.hpe.com/t5/disk-enclosures/c-track-software-problem/m-p/3885430#M22019 Hello Guru,<BR /><BR />Is the C-track service and the connection manager service running?<BR />The SVP has to be registered with HP for successful connection. Has this been done? Wed, 14 Feb 2007 12:11:28 GMT https://community.hpe.com/t5/disk-enclosures/c-track-software-problem/m-p/3885430#M22019 N. Balasubrahmanian 2007-02-14T12:11:28Z https://community.hpe.com/t5/disk-enclosures/c-track-software-problem/m-p/3885431#M22020 Hi,<BR /><BR />call the HP support - don't play around with the support software on the SVP. Wed, 14 Feb 2007 12:16:17 GMT https://community.hpe.com/t5/disk-enclosures/c-track-software-problem/m-p/3885431#M22020 Torsten. 2007-02-14T12:16:17Z