topic msa1000 in Disk Enclosures

msa1000

heron — Fri, 17 Nov 2006 19:10:47 GMT

Customer has a failed disk. The disk sent to the customer was a72gb disk not a 146 as requested. He installed the disk but did not check the size before installing into the array, which then rebuilt ??. The array is now good but with a 72gb drive instead of the larger capacity. Should we pull out the 72gb drive then reinstall with the correct drive would it be safe yes/no

Re: msa1000

John Kufrovich — Fri, 17 Nov 2006 20:22:34 GMT

Yes, you can.

1).Verify that the first rebuild finished.
2). Set Rebuild priority to HIGH
3). Hot remove the 72G
4). Insert the 146G

Once completed everything will be fine.

Re: msa1000

heron — Sat, 18 Nov 2006 05:15:00 GMT

Thanks for your prompt attention. I will attend the call on monday and carry out the procedure.
thanks again
jim

Re: msa1000

heron — Mon, 20 Nov 2006 11:30:26 GMT

Thanks
As you said pulled disk and replaced all ok
jim