topic Re: Problems with Performance Advisor XP installation. in Disk Enclosures

Problems with Performance Advisor XP installation.

Dmitry Apashkin — Mon, 05 Mar 2007 10:35:56 GMT

Hello! I`m trying to install PA on HP Proliant BL35 G1, but installation did not completing successfully (see attach.)
Is PA operates correctly on AMD-Platforms?

Re: Problems with Performance Advisor XP installation.

krusty — Tue, 06 Mar 2007 12:02:47 GMT

Dmitry,

It looks like there is a problem with copying a file. I would see if you can get another set of CD's and try again...

Curt

Re: Problems with Performance Advisor XP installation.

Steve Bonds — Thu, 08 Mar 2007 17:32:15 GMT

Dmitry:

Wow! I have the exact same error and have spent five weeks working with HP to sort it out. Alas, we do not have it solved, only "worked around".

Using some of the tools from sysinternals I narrowed this down to a problem with tar.exe/cygwin.dll that does seem to be CPU related. I can install PA fine on an Intel Pentium 4 Xeon, but not on an Intel 5160 3GHz.

I have not tried on an AMD, but given that the problem seems to be CPU-specific, I'm not surprised.

My workaround was to install it on a Pentium 4 Xeon then move the OS image to my real server. Another option is to manually install the hostagents (HP support can provide them in a non-Windows-installer format.)

I still have problems post-install, but PA is at least minimally functional.

-- Steve

Re: Problems with Performance Advisor XP installation.

Craig Sterley — Tue, 13 Mar 2007 10:09:34 GMT

What version of PA are you trying to install? Just installing verion 3.2 here and getting the same issue. Box is a DL140 with a Intel XEON 3.06 CPU.

Re: Problems with Performance Advisor XP installation.

Steve Bonds — Tue, 13 Mar 2007 10:38:50 GMT

This is with PA 3.2 for me.

Re: Problems with Performance Advisor XP installation.

Craig Sterley — Tue, 13 Mar 2007 11:12:24 GMT

ended up going back to 3.1 without any problem. I guess it's still better than the 2.2 version we were on.