topic Re: MSA1000 HDD RED indicator in Disk Enclosures

MSA1000 HDD RED indicator

omar abdullah — Thu, 21 Feb 2008 07:46:54 GMT

I have MSA1000
array controller F/W 4.48.B342
EMU version 1.86

the MSA1000 has problem in bay 1,6,7,9,11,12 and 13
the hard disks ware install in this bays is working properly
But the indicator lights (active and online) for this hard disks are RED
(in normal case shoud be GREEN)
when install this hard disks in bay 2,3,4,5,8,10 and 14 they indicator lights for hard disks are normal (GREEN).
the MSA1000 still new
now 6 HDDS installed
any someone help me

Best Regards
A. omar

Re: MSA1000 HDD RED indicator

Patrick Terlisten — Thu, 21 Feb 2008 10:42:13 GMT

Hello Omar,

can you see the disks in the physical view of ACU after inserting them to the disk shelf?

Best regards,
Patrick

Re: MSA1000 HDD RED indicator

omar abdullah — Sun, 09 Mar 2008 05:46:31 GMT

Hi My Dear

how can make initializing configuration foe MSA1000 (by command cli or in LCD keys)

Regards
A. Omar

Re: MSA1000 HDD RED indicator

Khairy — Mon, 10 Mar 2008 01:16:34 GMT

hi,

you can check the status of the msa from ACU.

If you're running windows, check the installation cd which comes with the storage. You could install the ACU and from there just navigate.

If you attach msa1000 to openvms server. Use the serial cable which comes with the storage and attach it to rz45z port at the controller and the other end to your notebook serial port. From your notebook hyperterminal/teraterm, perform the following to check disks and controllers.

> show this
> show disks

I fear the msa1000 backplanes is faulty. It would be best you call your vendor for replacement.

Assign some points if this answers yr question, thanks!

Re: MSA1000 HDD RED indicator

omar abdullah — Mon, 10 Mar 2008 14:16:05 GMT

HELLO Khairy
I have hp 9000 server rp3440
I managed MSA1000 with CLI Command
how i can check msa1000 backplanes is faulty
by command

Regards
A. Omar