topic Re: Storage Agent Message in Disk Enclosures

Storage Agent Message

Steven Terenta — Wed, 26 Mar 2008 15:36:25 GMT

These messages started being emailed by the storage agents connected to the SAN

SNMP Trap: 16017
System URL:
Date time: 03/26/2008 08:28:09 AM
Computer:
Source: Storage Agents
Type: Informational
Category: (4)

Description:
A 'Fibre Array Accelerator Status Change' trap signifies that the status of a Compaq Fibre Array accelerator has changed.

Details:
Fibre Array Accelerator Status 'ENABLED'
Error Code 2
Chassis Name 'sga053802b'
Slot # 1
MEMORY 512
Model 3
Serial Number ''

then it went to this message
SNMP Trap: 16017

Date time: 03/26/2008 10:18:42 AM
Computer:
Source: Storage Agents
Type: Warning
Category: (4)

Description:
A 'Fibre Array Accelerator Status Change' trap signifies that the status of a Compaq Fibre Array accelerator has changed.

Details:
Fibre Array Accelerator Status 'TEMPORARILY DISABLED'
Error Code 4
Chassis Name 'sga053802b'
Slot # 1
MEMORY 512
Model 3
Serial Number ''

Then back to the first message.

Everything I can find seems to say everything is ok but I really just want to make sure those messages aren't leading to a bigger problem.
Thanks

Re: Storage Agent Message

John Kufrovich — Wed, 26 Mar 2008 21:50:14 GMT

Steven,
Were you making any configuration changes during this time?

jk

Re: Storage Agent Message

Steven Terenta — Wed, 26 Mar 2008 21:54:53 GMT

No no changes have been made.

Re: Storage Agent Message

John Kufrovich — Wed, 26 Mar 2008 23:10:21 GMT

What's occurring is the cache is enabled/disabled.

We disable/enable cache when making configuration changes. If no changes, then we have to look at the batteries. You could have a cell going bad.

What version of FW.

You could monitor the debug output, at the cli prompt, do a >set debug on
This will output array msgs and will pinpoint the suspect battery.

Based off the your data, it's occurring every few hours.

jk