topic Re: Problem with ACU in Disk Enclosures

Problem with ACU

martvar — Wed, 25 Jun 2008 14:08:19 GMT

There are Smart Array 5i Controller
and Smart Array 6400 Controller on linux
machine with RHEL 4 installed.
I have installed
hpsmh-2.1.10-186.linux.x86_64.rpm,
hpsmhd is running.
I have installed cpqacuxe-7.85-18.linux.rpm
as well.
When I called
/usr/sbin/cpqacuxe -R
the script has frozen.
In /var/log/messages following error occured:
db kernel: .acuxebin[6091]: segfault at 000000002d554341 rip 000000000830ca52 rsp 00000000f7d95f10 error 4
When I try to run the script again,
it complains that it is already running,but
I can see no acu processes running.
How can I clean it up to be able to run it again, say with newer version of the utility.

Re: Problem with ACU

GIO_6 — Wed, 25 Jun 2008 20:41:29 GMT

Hi.
you can stop the process by running
# cpqacuxe -stop

if it still hangs get the output of the
hp_system_info and rpm -qa

it might be an issue with the kernel version or missing dependencies.

Regards.

Re: Problem with ACU

martvar — Thu, 26 Jun 2008 09:21:59 GMT

Hi,
I have installed the same version of
ACU on server with same kernel with P600 controller
and it works without any problems.
What dependencies you mean, ACU requires
compat-libstdc++ and
HP System Management Homepage installed.

Re: Problem with ACU

John Kufrovich — Thu, 26 Jun 2008 12:19:27 GMT

Martvar,

Can you verify if you are using the 32 version of the libnl library or 64 bit version.

If 64 bit is installed, please install the 32 bit version.

jk

Re: Problem with ACU

martvar — Fri, 27 Jun 2008 09:00:07 GMT

Hello,
I'm not using libnl at all.