topic Re: Storage problem - Help please in Disk Enclosures

Storage problem - Help please

BiancaP. — Mon, 11 Aug 2008 22:15:29 GMT

Hey, all!

I have two servers DL 380 G5 and a storage MSA500. I install the Array configuration Utility in both servers.
In one I can use normally but in other i have some problem.
When i use the Selective Storage presentation, i change the configuration, select "save" but the configuration is not save, when i back to see is not saving.

Any idea what is the problem ??????

Thanksssssss

Re: Storage problem - Help please

IBaltay — Tue, 12 Aug 2008 03:04:47 GMT

Hi,
a) how many MSA 500 SCSI controllers do you have installed
b) is the termination of the second one (only assuming) correctly set?
c) are you hosts standalones or cluster nodes?

Re: Storage problem - Help please

BiancaP. — Tue, 12 Aug 2008 11:25:34 GMT

a) how many MSA 500 SCSI controllers do you have installed
-> 1 with 2 ports. One port is to server A and the second for the another one.
b) is the termination of the second one (only assuming) correctly set?
-> I don't know how to check this... any help
?
c) are you hosts standalones or cluster nodes?
-> standalones

Thanks.

Re: Storage problem - Help please

IBaltay — Tue, 12 Aug 2008 11:31:33 GMT

Can you set the new SSP from the "good" host and save it also for the second host? Does it work? Does the second host then see the presented logical volume pls?

Re: Storage problem - Help please

BiancaP. — Tue, 12 Aug 2008 11:53:10 GMT

Hi!!

I try to use the ACU in the good host but don't work either. The configuration is save. But the server with problem can't "see" any logical drive set to him...
(the good host see the logical drive set to him.. no problem)

Any help?

Re: Storage problem - Help please

IBaltay — Tue, 12 Aug 2008 12:09:19 GMT

can you check also the compatibility matrix pls?
ftp://ftp.compaq.com/pub/products/storage/disk_storage/msa_diskarrays/msa500g2-compatibility.pdf and

Re: Storage problem - Help please

BiancaP. — Tue, 12 Aug 2008 12:15:11 GMT

can you check also the compatibility matrix pls?
ftp://ftp.compaq.com/pub/products/storage/disk_storage/msa_diskarrays/msa500g2-
compatibility.pdf and

-> and ??

I check and it is ok.
Some months ago works normally.. so i know that is to work.

Re: Storage problem - Help please

IBaltay — Tue, 12 Aug 2008 12:30:33 GMT

a) can you stop at the bios of the "bad" server and load the controller factory default settings?
b) or shutdown the server and replug the scsi cable on both sides of the connection

Re: Storage problem - Help please

BiancaP. — Tue, 12 Aug 2008 14:15:20 GMT

a) can you stop at the bios of the "bad" server and load the controller factory default settings?
b) or shutdown the server and replug the scsi cable on both sides of the connection

Hey.
I loaded the default settings in the BIOS of the "bad" server, after that i repluged the scsi cable. Nothing works.
But when i change the cables the bad server detected the logical drives... but the good server detected nothing "0 Logical Drives found".

What can i do now?

Re: Storage problem - Help please

IBaltay — Tue, 12 Aug 2008 16:49:01 GMT

Now it seems that you have one bad and one good cable, so try to replace the "bad" cable pls