topic Re: pb eVA6000 in Disk Enclosures

pb eVA6000

otmani — Thu, 18 Dec 2008 14:34:30 GMT

hy

i have a pb with my EVA6000
after power down all compoments (disks,controleur),when i restart it doesn't
start it .i have message tc:0403047F idx:Fl
params 00: 0009a7a8 params 01: 07520100 on panel LCP.
when i start only one controleur same pb
i verify fiber switch channel is ok.
all storage disk are ok.
when i start one controller without storagedisks .i have on panel the wwnn all 0
the controller want a wwnn name.
i think that controleur is ok i think i have a pb of configuration.

thanks for your help

best regards

Re: pb eVA6000

IBaltay — Thu, 18 Dec 2008 15:30:04 GMT

Hi,
those are the termination events (which caused the controller to halt).

Re: pb eVA6000

otmani — Thu, 18 Dec 2008 16:26:56 GMT

this messages are on the panel in the menu fault menu

Tc:0403047F idx:FL
params 00: 0009a7a8
params 01: 07520100

thank for help
best

Re: pb eVA6000

IBaltay — Thu, 18 Dec 2008 17:06:17 GMT

Hi,
you need to ask the local HP EVA HW support team to give you the root cause analysis - these codes will give them the needed information to decode.

Re: pb eVA6000

IBaltay — Thu, 18 Dec 2008 17:08:15 GMT

this kind of errors needs to be analyzed by the engineering team

Re: pb eVA6000

Rob Leadbeater — Thu, 18 Dec 2008 20:45:47 GMT

Hi,

> when i start one controller without storagedisks
> i have on panel the wwnn all 0 the controller want a wwnn name.

That is normal. The configuration for the EVA is stored on the disks, so if you start up the controller without any disks it doesn't know what its WWN is, and prompts you to enter it.

You probably do need to get things analyzed by HP, however you could try powering on the disks first, then just one of the controllers...

Cheers,

Rob