topic Re: Replace SVP on an XP10k in Disk Enclosures

Replace SVP on an XP10k

Nappy_1 — Thu, 09 Apr 2009 10:14:40 GMT

I need to replace the SVP on an XP10K.
could someone help with a document or a procedure on how to do that

Re: Replace SVP on an XP10k

Jozef_Novak — Thu, 09 Apr 2009 10:19:16 GMT

Hello,

unless you are a HP field service engineer, you definitely should not do it yourself. Open a call at HP and have them do it for you.

J.

Re: Replace SVP on an XP10k

Sivakumar MJ._1 — Thu, 09 Apr 2009 11:28:05 GMT

Jozef_Novak is right... Place a call with HP XP Support (STC)001 877 2268151 (Americas).

Re: Replace SVP on an XP10k

Torsten. — Thu, 09 Apr 2009 12:00:18 GMT

I need to replace the SVP on an XP10K.

No, you need to ask hp support to do this!

This is a tough task and must be performed by qualified people.

Re: Replace SVP on an XP10k

DJMC — Fri, 10 Apr 2009 08:59:40 GMT

Nappy,
As the others have said, unless your a HP engineer don't attemp this. There is a strict procedure to follow and software etc which will need to be reinstalled and configured, also if you do replace it you will most likley void you support contract.
As an EX HP engineer I now the pain in this only too well.

DJ

Re: Replace SVP on an XP10k

Sivakumar MJ._1 — Tue, 14 Apr 2009 07:55:01 GMT

Check HP StorageWorks Disk Arrays
XP10000/12000 Ownerâ s Guide for more information.

It is strictly stated that the use of SVP is for ONLY AUTHORISED HP REPRESENTATIVES.