topic EVA5000 not presenting disk in Disk Enclosures

EVA5000 not presenting disk

hnk — Sat, 29 May 2010 04:07:42 GMT

hi, Everyone

Hardware:
M5314 containing 10 72 GB
2xHSV110 (vcs 3.028) WWN and checksum OK
1X HP storageworks 2/16 san switch
QLOGIC HBA
Commandview EVA 6.0

Issue:
I m able to cnfigure the array from commandview. I have created virtual disk and provisioning is done for host too.
Windows is unable to see the disk. In device manager under scsi controller it shows 4 HSV110. No disk is shown in "disk management" even after scanning.

The BIOS of QLOIC shows the following when scanning for fiber devices

COMPAQ HSV110 (C)COMPA Q3010 "WWN HSV" 010000
COMPAQ HSV110 (C)COMPA Q3010 "WWN HSV" 010400

Any help is greately appreciated,

HNK

Re: EVA5000 not presenting disk

Víctor Cespón — Sat, 29 May 2010 12:26:27 GMT

1) I suppose you have created the host on Command View and presented the vdisk to it

2) All batteries on controllers failed?

3) Not related to the case, but I recommend that you update to firmare 3.110 and Command view 9.2.

Re: EVA5000 not presenting disk

Steven Clementi — Sat, 29 May 2010 12:51:07 GMT

"3) Not related to the case, but I recommend that you update to firmare 3.110 and Command view 9.2."

Likely is the case that he does not have a CV 7+ license for the EVA which is why he is still using CV 6.0...

Still, the upgrade to 3.110 or even 4.100 would be a good thing to do.

Steven

Re: EVA5000 not presenting disk

hnk — Sat, 29 May 2010 15:04:17 GMT

one thing i forgot to mention that there are no cache batteries in either of controllers. The batteries are bad and i am waiting for the replacement.

So disk will not show if the batteries are bad or not present?

Thanks allot guys for helping me.

Re: EVA5000 not presenting disk

Uwe Zessin — Sat, 29 May 2010 15:10:23 GMT

Correct. Two dead or missing batteries and the EVA is good for a boat anchor, but it will NOT allow access to the data.

Re: EVA5000 not presenting disk

Jan Soska — Sun, 30 May 2010 18:12:20 GMT

Hello,
I would assign 10 points to Uwe for "boat anchor".
Great job.

Jan

Re: EVA5000 not presenting disk

hnk — Mon, 31 May 2010 12:24:41 GMT

Great Help Guys. I have received new batteries and eva5000 is working great now.

You all rock

Thanks Again.