topic Re: SW EVA4400 dual controller issue in Disk Enclosures

SW EVA4400 dual controller issue

dundee — Thu, 04 Nov 2010 04:03:21 GMT

Hello.
I have EVA4400 with dual controller HSV300.
One of the started acting out, showing up or disappearing. So i decide to update firmware.
I've updated 1 controller to 09534000, then i updated Management module to mmp-0001.4200-CR0670.
Now 1st controller is still down and CV 8.0 does not see the array.
Can you guys suggest anything?
as i understand there can be an issue with latest firmware not seeing array or i need to update CV version.

Thanks

Re: SW EVA4400 dual controller issue

dundee — Thu, 04 Nov 2010 05:21:37 GMT

Also, on the controller LED health light is flashing green. manual says it suppose to be solid. Any ways to diagnose that?

Re: SW EVA4400 dual controller issue

Torsten. — Thu, 04 Nov 2010 05:39:51 GMT

Minimum CV version is 9.1, better use version 9.3.

Re: SW EVA4400 dual controller issue

dundee — Thu, 04 Nov 2010 05:45:15 GMT

I just figured i could run CV from management controller, which i did and i can see array no problems. it is 9.3
So my issue is still my second controller flashing health LED.
and if someone knows how to uninstall CV 8.0, nothing in "add/remove" section, i would appreciate it.

Re: SW EVA4400 dual controller issue

Torsten. — Thu, 04 Nov 2010 06:08:08 GMT

The 9.3 installer uninstalls previous versions first, so it should be no longer there.

Re: SW EVA4400 dual controller issue

dundee — Thu, 04 Nov 2010 06:39:47 GMT

unfortunately it did not, and during install it asked to have previous version removed first.
Now, in 8.0.1 install manual mentions uninstall from disk other than C drive, but it only asks to install latest java and nothing else.

Re: SW EVA4400 dual controller issue

Avenir Voronov — Tue, 07 Dec 2010 09:00:38 GMT

Where are you download mmp-0001.4200-CR0670 ? Could you put it here?

Re: SW EVA4400 dual controller issue

Johan Guldmyr — Thu, 09 Dec 2010 12:06:15 GMT

Good to revive the threade :)

The management module firmware can be found in the Command View ISO file - find it on software.hp.com

Re: SW EVA4400 dual controller issue

dundee — Thu, 09 Dec 2010 12:20:36 GMT

HP site is one of the worst to find anything!!!! i don't even remember how i literally stumbled across latest firmware. forum posts, Hp search do absolutely nothing to help.
And now that my hard crashes few weeks ago, I'll be looking for it again :)

Re: SW EVA4400 dual controller issue

Torsten. — Thu, 09 Dec 2010 12:36:09 GMT

All the files are unfortunately not at the same place.

Documentation and some software is at

http://www.hp.com/go/bsc

newer controller firmware and CV is at

http://software.hp.com (search for XCS and command view)

Good luck!

Re: SW EVA4400 dual controller issue

Prakash Singh_1 — Thu, 09 Dec 2010 14:42:42 GMT

HI,

Hope this helps as it has all the required docs for EVA4400 S/W upgrade.

https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=T4256-63133

Regards,

Prakash