topic Re: Recently upgraded the disk drive firmware on EVA5000 in Disk Enclosures

Recently upgraded the disk drive firmware on EVA5000

Matthew Booth — Wed, 28 Sep 2005 08:16:45 GMT

After a successful offline disk drive firmware upgrade from VCS v3.025 to VCS v3.028 on our EVA5000. Command View EVA v4.1 indicates that the vcs version did not change and that it remains at V3025. On a separate EVA5000 it displays the correct V3028 after I performed a disk drive firmware upgrade on it from V3025 to V3028. Should I be concerned?

Re: Recently upgraded the disk drive firmware on EVA5000

Luk Vandenbussche — Wed, 28 Sep 2005 08:42:13 GMT

Which version do see on the display in front off your controllers?

Re: Recently upgraded the disk drive firmware on EVA5000

Steven Clementi — Wed, 28 Sep 2005 09:04:08 GMT

Have you rebooted the Management box?

Steven

Re: Recently upgraded the disk drive firmware on EVA5000

Matthew Booth — Wed, 28 Sep 2005 09:11:43 GMT

The VCS version on the front LCD current displays V3025. After the V3028 upgrade was successful and the controllers returned to an operating state. I restarted (not a shutdown) the Management Appliance.

Re: Recently upgraded the disk drive firmware on EVA5000

Uwe Zessin — Wed, 28 Sep 2005 09:39:15 GMT

That sounds like a mis-understanding:

VCS (Virtual Controller Software) is the firmware for the HSV controllers. It includes firmware for the disk drive enclosure's EMUs, but NOT the disk drives themselves - that is a different file which loads as _another_ upgrade via CV-EVA.

Re: Recently upgraded the disk drive firmware on EVA5000

Matthew Booth — Wed, 28 Sep 2005 09:50:35 GMT

The firmware file I used was DRIVEFW_OFF_3028.SSS. What file would I be looking to use for the VCS V3028 firmware upgrade? do you have a pointer?

Thanks,
Matt

Re: Recently upgraded the disk drive firmware on EVA5000

Mark Poeschl_2 — Wed, 28 Sep 2005 12:32:33 GMT

So it looks like your hard drive firmware is ahead of the VCS. I don't know of any specific issues with this combination, but there are certainly potential dangers. I'd upgrade the VCS itself to 3.028 ASAP. The firmware file for it will be something like 'runp_cr0a3e.sss'. That's the name we have for our EVA3000, but I expect the one for an EVA5000 would be similar.

Re: Recently upgraded the disk drive firmware on EVA5000

Steven Clementi — Wed, 28 Sep 2005 12:43:01 GMT

I just received the new 5.030 code. The file name was 200_5030.sss.

I would expect the file to be named something like Mark said or maybe even 110_3028.sss or similar.

These files are usually NOT available on the Web via HP http OR ftp. Usually only through field service or through a premier service contract rep/tech

Since you have the hard drive firmware update file, then it's possible you might be able to get the VCS as well, perhaps from the same source?

Steven

Re: Recently upgraded the disk drive firmware on EVA5000

Matthew Booth — Wed, 28 Sep 2005 12:49:20 GMT

I will request the VCS firmware for my EVA5000 from via Field Service or my service rep.

Thank You,
Matt