topic Re: Firmware for smart array 6420?? in Disk Enclosures

Firmware for smart array 6420??

Ratzie — Tue, 11 Mar 2008 20:17:27 GMT

I have had a heck of a time looking for the firmware for the HP Smart Array 6420 controller card for an RP3440 HP11.11

Their matrix suggest firmware version 2.78.
Do you think I can find this??!! I have spent the last few hours looking, and all I can find is an old version of 2.68 from 2006.

Am I missing something??

Re: Firmware for smart array 6420??

Steven E. Protter — Tue, 11 Mar 2008 20:53:04 GMT

Shalom,

Usually I have hardware service handle this.

But:
http://h20000.www2.hp.com/bizsupport/TechSupport/ProductRoot.jsp?lang=en&cc=il&taskId=135

Hard to find in the firmware database. Might want to do a hardware case on this.

SEP

Re: Firmware for smart array 6420??

Ratzie — Wed, 12 Mar 2008 00:15:59 GMT

Brilliant! I have no idea why I did not think of that, and wasted quite I bit of my time today.

I submitted a case.
Thanks

PS: I have been to the link, and got no where.

Re: Firmware for smart array 6420??

Sameer_Nirmal — Wed, 12 Mar 2008 04:42:01 GMT

Well, you are not the only one.

Someone has gone through that already :)
Take a look at this link

http://forums12.itrc.hp.com/service/forums/questionanswer.do?threadId=1183094

Re: Firmware for smart array 6420??

Torsten. — Wed, 12 Mar 2008 05:14:03 GMT

The firmware is located on the IPF offline diagnostics CD in

EFI\HP\TOOLS\IO_CARDS\SmartArray

CYBORG278.BIN
CYBORG278.TXT
INCPTR412.PAK
INCPTR412.TXT
MAXWELL358.BIN
MAXWELL358.TXT
Readme.txt
saupdate.efi
saupdate.txt

AND

the firmware is also part of the driver bundle:

#pwd
/opt/raidsa/bin

#ll
total 7616
-r--r--r-- 1 bin bin 1048576 Oct 9 22:28 CYBORG.BIN
-r--r--r-- 1 bin bin 1048576 Oct 9 22:28 MAXWELL.BIN
-r-xr-xr-x 1 bin bin 12639 Oct 9 22:28 ciss.pl
-r-xr-xr-x 1 bin bin 1482 Oct 9 22:28 ciss_insf
-r--r--r-- 1 bin bin 7053 Oct 9 22:28 cyborg.txt
-r--r--r-- 1 bin bin 4155 Oct 9 22:28 maxwell.txt
-r-xr-xr-x 1 bin bin 227248 Oct 9 22:28 saconfig
-r-xr-xr-x 1 bin bin 499712 Oct 9 22:28 saconfig.static
-r-xr-xr-x 1 bin bin 4791 Oct 9 22:28 sainfo
-rw-rw-rw- 1 root sys 192110 Jan 25 20:12 sainfo.log
-r-xr-xr-x 1 bin bin 265096 Oct 9 22:28 sautil
-r-xr-xr-x 1 bin bin 557056 Oct 9 22:28 sautil.static

CYBORG is the firmware for the sa640x.

See the readme files.

Re: Firmware for smart array 6420??

Torsten. — Wed, 12 Mar 2008 05:22:40 GMT

Latest driver is here:

http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=A9890A

Re: Firmware for smart array 6420??

Andrew Rutter — Wed, 12 Mar 2008 11:41:30 GMT

hi,

the firmware for the raid cards is in the driver package.

download the latest driver and you will get the latest firmware.

see the attcached doc for details.

As you seem to be doing alot with the SA cards lately you might be aswell doing some reading of the manual at www.docs.hp.com

Andy

Re: Firmware for smart array 6420??

Ratzie — Wed, 12 Mar 2008 16:12:18 GMT

So the latest Smart Array 6420 controller depot contains the 2.68 firmware.

And the disk:
IPF offline diagnostics CD

Ah, have no idea what this is, did not get in my pack of goodies...

Re: Firmware for smart array 6420??

Torsten. — Wed, 12 Mar 2008 16:40:29 GMT

From the latest driver:

# cd /opt/raidsa/bin

# more cyborg.txt
SMART ARRAY FIRMWARE FOR A9891A and A9890A

Release Notes Summary
---------------------

- CYBORG.BIN (2.78) is the firmware image file for Smart Arrays
controllers A9891A and A9890A. It consists of

BB : 2.76,
DIAG : 29,
BPIC : 32,
SMGR : 2.12,
ORCA : 2.62, and
EFI : 2.40.

New features:
Version 2.78 includes the following changes from version 2.68:
...

So it is version 2.78

IPF offline diagnostics:

http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=IPF0712

Re: Firmware for smart array 6420??

Torsten. — Thu, 13 Mar 2008 05:37:02 GMT

Latest offline diags are here:

ftp://ftp.hp.com/pub/softlib/software9/COL4150/ns-58126-1/IPF0803.zip

Re: Firmware for smart array 6420??

Ratzie — Thu, 13 Mar 2008 15:06:07 GMT

So the latest depot that I pulled did not have the updated firmware.
RAID-01 B.11.11.0709 RAID SA; Supptd HW=A7143A/A9890A/A9891A

Jun 6 2007 /opt/raidsa/bin/CYBORG.BIN
- CYBORG.BIN (2.68) is the firmware image file for Smart Arrays
controllers A9891A and A9890A. It consists of

BB : 2.40,
DIAG : 29,
BPIC : 32,
SMGR : 2.12,
ORCA : 2.62, and
EFI : 1.20.

New features:
Version 2.68 includes the following changes from version 2.62:

***************************

Every web page that I went had the old 2.68.

BUT...
The latest offline diagnostics had it!!!

Very much appreciate all the help.
I hope no one else goes done this road.

Oh, and my hardware ticket with HP, did not help. He said there was no updated firmware version.