topic MSA30 HHD fail in Disk Enclosures

MSA30 HHD fail

tareq_2 — Thu, 18 Dec 2008 07:30:07 GMT

hi there
I have MSA30 installed on hp rp7420 hp-ux11iv1
i have configure the MSA with raid level 1+0 from saconfig command line but now i face some problem i have 3 hard drive with red color led in these drive as you know red led means a fail
but i dont know what that mean and is there a GUI utility to configure the array or to see the fail logs i am using the saconfig only and its not useful is there any thing called ACU and how to download and use this utility.
please i need help i don't like to lose my data
thanks for all

Re: MSA30 HHD fail

Torsten. — Thu, 18 Dec 2008 08:41:53 GMT

There is no ACU or other GUI for hp-ux.

Have a look at

man sautil

and sainfo

Re: MSA30 HHD fail

tareq_2 — Thu, 18 Dec 2008 09:54:29 GMT

thanks Torsten
but what about the red led in the hdd what that mean is that mean my physical drive fail what i can do to solve the problem.
best regards

Re: MSA30 HHD fail

Torsten. — Thu, 18 Dec 2008 10:42:50 GMT

Please post the output of sautil and saconfig for this controller and let us have a look.

Re: MSA30 HHD fail

tareq_2 — Sat, 17 Jan 2009 10:12:16 GMT

hi
when i run the sautil this message is present:
Logical Drive Status................ USING INTERIM RECOVERY MODE
whats that mean, some HDD is not present
thanks

Re: MSA30 HHD fail

Rob Leadbeater — Sun, 18 Jan 2009 20:16:31 GMT

Hi,

What controller are you using in the rp7420 ?

The MSA30 is just a disk shelf, it doesn't provide any RAID functionality...

The "INTERIM RECOVERY" message shows that things are running in a degraded state... Have you tried swapping the failed drives yet ?

Cheers,

Rob

Re: MSA30 HHD fail

tareq_2 — Mon, 19 Jan 2009 09:45:19 GMT

Hi,

the controller is 6402
what that mean running in a degraded state...and about swapping the failed drives
with new one or what? ihave three failed drives...

best regards

Re: MSA30 HHD fail

Torsten. — Mon, 19 Jan 2009 09:51:24 GMT

Please post the outputs of sautil and saconfig!

Re: MSA30 HHD fail

Amar_Joshi — Mon, 19 Jan 2009 17:06:35 GMT

Tareq,

The error shows that you have a degraded RAIDset, i.e. you have a failed drive in there. Are you able to access the data from configured LUNs?

You can find the SAUTIL help at

http://docs.hp.com/en/J6369-90072/ch04s05.html

and SACONFIG at

http://docs.hp.com/en/J6369-90040/ch05s02.html

REMEMBER !!! It can cause data lost if not used with caution, so just refrain yourself from any recovery action unless you are sure.

Re: MSA30 HHD fail

tareq_2 — Tue, 20 Jan 2009 06:47:01 GMT

hi
i can access my data at this time
i will post the sautil output for you
my information in this field is weak.
and i fear to lose data..
i need your help

thanks a lot

Re: MSA30 HHD fail

tareq_2 — Wed, 21 Jan 2009 07:12:14 GMT

hi
this is the output of saconfig
in the attachment.

thanks

Re: MSA30 HHD fail

tareq_2 — Wed, 21 Jan 2009 07:15:23 GMT

hi
this is the output of sautil
in the attachment.

thanks for all

Re: MSA30 HHD fail

Víctor Cespón — Wed, 21 Jan 2009 08:41:44 GMT

You have a disk failed, on bay 9

LOGICAL DRIVE 0
Logical Drive Status................ USING INTERIM RECOVERY MODE
2: 9 <-- NOT RESPONDING

All disks are model BD036659CC - spare 177986-001

Also, both batteries appear as failed

Cache Configuration Status.......... write cache temporarily disabled (code=1)
Battery Pack Count.................. 2
Battery Status (pack #1)............ FAILED
Battery Status (pack #2)............ FAILED

Smart Array has firmware 1.92, latest one is 2.84
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=329290&prodSeriesId=1132643&prodNameId=378439&swEnvOID=54&swLang=8&mode=2&taskId=135&swItem=ux-62567-1

There's a bug on firmware below 2.48 that makes the Smart Array show the batteries as failed, you should update firmware and see if they are reported correctly.

Re: MSA30 HHD fail

tareq_2 — Mon, 09 Feb 2009 08:35:04 GMT

hi
i want to replace the three hard drive with new one what should i do
thanks for help

Re: MSA30 HHD fail

tareq_2 — Thu, 24 Sep 2009 08:28:25 GMT

thanks for all