topic Re: EVA HSV100 Controller battery LED status still RED in Disk Enclosures

EVA HSV100 Controller battery LED status still RED

Md. Minhaz Khan — Wed, 04 Mar 2009 12:07:15 GMT

Dear all

In our office Our Shared storage EVA3000 (HSV100) controller battery was damaged. Then we have replaced the bad battery with a new one but controller battery alarm LED still blinking RED. What can we do now? We follow the following procedure to replace batteries:

1.)we have replaced when the conntroller is POWER ON.
2.)we have removed both bad battery assemblies and then insert new one.
3.)After replace new battery pls wait two minutes,but from OCP we have found battery LED still green

We have check fault LED of the controller and found it was OFF.

We also try another good battery pair but battery led status still RED.

Is there is problem in the controller,if problem how can we trace it.We have already check from EVA command view but found controller status is good

we also power cycle controller but no works.

Please help me.

Thanks
Minhaz

Re: EVA HSV100 Controller battery LED status still RED

Víctor Cespón — Wed, 04 Mar 2009 12:42:12 GMT

1) Can you check the status on Command View?
- Charger operational state
- Module 0 operational state
- Module 1 operational state

2) Check the contacts of the first batteries, the ones you removed, for damage. Sometimes the batteries leak and damage the controller contacts. In that case a controller replacement will be needed.

Re: EVA HSV100 Controller battery LED status still RED

Md. Minhaz Khan — Thu, 05 Mar 2009 03:38:23 GMT

Thanks a lot.

"Sometimes the batteries leak and damage the controller contacts"--->I have a query "Why batteries leak? Is there any valid reason or how can we prevent battery leak?

Thanks
Minhaz

Re: EVA HSV100 Controller battery LED status still RED

Rob Leadbeater — Thu, 05 Mar 2009 06:13:52 GMT

Hi,

> We also try another good battery pair

How do you know they were good ?

Did they come direct from HP in sealed packages with an expiry date printed on the outside ?

Cheers,

Rob

Re: EVA HSV100 Controller battery LED status still RED

Md. Minhaz Khan — Thu, 05 Mar 2009 07:18:17 GMT

yes. Battery pair comes from HP

Thanks
Minhaz

Re: EVA HSV100 Controller battery LED status still RED

qiyongquan — Fri, 06 Mar 2009 03:22:10 GMT

i think you'l restart the controller later.

if the battery LED still RED,you'l replaced the controller.

Re: EVA HSV100 Controller battery LED status still RED

Md. Minhaz Khan — Mon, 16 Mar 2009 03:01:32 GMT

Thanks a lot to help me