topic Re: Command View EVA license question in Disk Enclosures

Command View EVA license question

gchiappini — Tue, 12 May 2009 08:12:53 GMT

Hi,
I have a question about the command view license.
I have installed an EVA4000 upgrade to EVA8000
and before I have upgrade the command view 6.02 to 8.0.2
Now the customer had buy the upgrade license command view HP CV EVA 3k/4k Upgd to 8k Ser Unlim Lic product number T5186A and we have insert this license on the command view
We had a problem on the screen command view because there is a yellow allarm
I think that there is some thing missing
Can you help me for understand what the customer needs
Many thanks in advance
Best regards
Gianluca

Re: Command View EVA license question

Patrick Terlisten — Tue, 12 May 2009 08:15:58 GMT

Hello,

maybe this yellor warning is just the instant-on licenes, after die CV installation. Check the installed licenses if there are CA and BC temporary licenses (60 day trial).

Best regards,
Patrick

Re: Command View EVA license question

gchiappini — Tue, 12 May 2009 08:22:13 GMT

Hi, many thanks for your response but what means BC and CA ?
Thank you
regards
Gianluca

Re: Command View EVA license question

Patrick Terlisten — Tue, 12 May 2009 08:30:02 GMT

Hello,

BC= Business Copy (Snapshots, Clones etc.)
CA= Continuous Access (Mirroring)

Best regards,
Patrick

Re: Command View EVA license question

gchiappini — Tue, 12 May 2009 08:36:02 GMT

Hi Patrick,
but I would explain better my question
what I need if I install the upgrade command view from the version 6.0.2 to version 8.0.2?Many thanks
Regards
Gianluca

Re: Command View EVA license question

Patrick Terlisten — Tue, 12 May 2009 09:20:07 GMT

Hello,

you need only the license files for the used capacity of the EVA, the LTUs for Command View. Nothing else. But CV installs trial licenses for CA and BC and this would explain the yellow questionmark in your navigation pane.

Take a look into the physical view of the EVA. If there are no warnings, everything should be fine.

Hope this helps.

Best regards,
Patrick

Re: Command View EVA license question

gchiappini — Tue, 12 May 2009 09:30:17 GMT

Hi,
I would knnow if the upgrade license command view HP CV EVA 3k/4k Upgd to 8k Ser Unlim Lic product number T5186A is ok or not for this situation
And which the procedure to install the upgrade from cv 6.0.2 to 8.0.2?
Many thanks for your help
Regards
Gianluca

Re: Command View EVA license question

Patrick Terlisten — Tue, 12 May 2009 09:39:05 GMT

Hello,

this should be the right license.

Best regards,
Patrick

Re: Command View EVA license question

gchiappini — Tue, 12 May 2009 09:45:07 GMT

Hi patrick ,
BUT I have need of the one base license of the view command to install a version 8.0.2 over that the upgrade license?
Many thanks
Regards
Gianluca

Re: Command View EVA license question

Patrick Terlisten — Tue, 12 May 2009 10:12:53 GMT

Hello,

yes. With CV 7.0 it was mandatory to have a license file. This should be shipped to you or your customer if the EVA was under support. If your EVA wasn't under support, then you might need to buy a new license. You should contact your HP sales representive for more informations.

Try the search here in the forum. You migth find some useful informations.

Best regards,
Patrick

Re: Command View EVA license question

gchiappini — Tue, 12 May 2009 10:25:21 GMT

I have find the solution
Many thanks Patrick
Regards
Gianluca