topic Re: EVA MPIO error in Disk Enclosures

EVA MPIO error

Tux_1 — Mon, 14 Dec 2009 02:55:47 GMT

Getting below given errors on the windows 2003 Server basically on cluster nodes.

Cluster Nodes : lun shared b/w 2 nodes (no CA or BC)

Can anyone suggest on the same..

---------------------------------------------
Event Type: Error
Event Source: PlugPlayManager
Event Category: None
Event ID: 12
Date: 12/13/2009
Time: 1:49:29 PM
User: N/A
Computer: hostname1
Description:
The device 'HP StorageWorks EVA 8x00 Storage Array Controller Device' (SCSI\Array&Ven_HP&Prod_HSV210&Rev) disappeared from the system without first being prepared for removal.
-----------------------------------------------

Event Type: Information
Event Source: mpio
Event Category: None
Event ID: 37
Date: 12/13/2009
Time: 1:49:29 PM
User: N/A
Computer: hostname1
Description:
HP MPIO DSM for EVA4x00/6x00/8x00 family of Disk Arrays is attempting an operation on \Device\MPIODisk11. The Type is noted in the dump data.

Event Type: Error
Event Source: hpeaadsm
Event Category: None
Event ID: 304
Date: 12/13/2009
Time: 1:49:29 PM
User: N/A
Computer: hostname1
Description:
An unrecoverable path failure occurred on SCSI address (1.0.3.2). Disk is still accessible over redundant path(s).
-------------------------------------------

Re: EVA MPIO error

Khairy — Mon, 14 Dec 2009 04:13:21 GMT

hi tux,

the server detected lost path to Lun MPIODisk11, MPIO quickly detect this and diverting IO access to surviving path to MPIODisk11.

THis is good example of redundancies set in your storage implementation.

I believe you would probably have 2 fibre cards connect to 2 diff san switches and separate connection to storage controllers.

To futher investigate, you can check at your end of the following:

1) from EVA command view, check controller status, if any of the controller fail, proceed with replace the defect controller.
2) check san switches and ensures no gbic failed or san switch hang.
3) check for physical cables, ensure they r still attached.
4) check you fibre card status from your server, identify if its faulty or failing card.

Rgds

note: appreciate if you could assign some points.

Re: EVA MPIO error

Tux_1 — Mon, 14 Dec 2009 04:36:22 GMT

Chk'd on the SAN end, everthing looks fine.
No controller failure events on EVA, no ports events on the SAN Switch end.

Re: EVA MPIO error

Khairy — Tue, 15 Dec 2009 00:47:19 GMT

In command view, please check LUN assignment for MPIODisk11. what are wwn allowed for access for this LUN assignment.

And also check at server side, check fibre card status. Ensure firmware is similar for both cards. What is current firmware for both cards now?

Re: EVA MPIO error

Tux_1 — Thu, 17 Dec 2009 08:44:57 GMT

Seems there is a Firmware incompatible in Blade VC enclosure, waiting for the Firmware upgrades