topic MSA70 Storage Array in Disk Enclosures

MSA70 Storage Array

Darrell Leonhart — Sat, 11 Dec 2010 05:02:18 GMT

I came into this company in Feb of this year.
They have a MSA70 Dtorage Array hooked to an HP server. The old admin had RAID reports sent to his email.

I now get his emails. I recieved this report today. Notice the @@ ######## @@ section after a drive, whats that mean? I do see I have 2 drives failed. I replace those in morning. Thanks for your help.
-----------------------------------------------
Raid issues on firebird.

Differential Data:
========================>
--- /usr/share/customscripts/raid-good.txt 2009-07-14 13:37:10.000000000 -0500
+++ /tmp/tmpraiddata.txt 2010-12-10 22:30:03.860082000 -0600
@@ -16,7 +16,7 @@
=>
physicaldrive 1E:1:1 (port 1E:box 1:bay 1, 72 GB): OK
physicaldrive 1E:1:2 (port 1E:box 1:bay 2, 72 GB): OK
- physicaldrive 1E:1:3 (port 1E:box 1:bay 3, 72 GB): OK
+ physicaldrive 1E:1:3 (port 1E:box 1:bay 3, 72 GB): Failed
physicaldrive 1E:1:4 (port 1E:box 1:bay 4, 72 GB): OK
physicaldrive 1E:1:5 (port 1E:box 1:bay 5, 72 GB): OK
physicaldrive 1E:1:6 (port 1E:box 1:bay 6, 72 GB): OK @@ -24,7 +24,7 @@
physicaldrive 1E:1:8 (port 1E:box 1:bay 8, 72 GB): OK
physicaldrive 1E:1:9 (port 1E:box 1:bay 9, 72 GB): OK
physicaldrive 1E:1:10 (port 1E:box 1:bay 10, 72 GB): OK
- physicaldrive 1E:1:11 (port 1E:box 1:bay 11, 72 GB): OK
+ physicaldrive 1E:1:11 (port 1E:box 1:bay 11, 72 GB): Failed
physicaldrive 1E:1:12 (port 1E:box 1:bay 12, 72 GB): OK
physicaldrive 1E:1:13 (port 1E:box 1:bay 13, 72 GB): OK
physicaldrive 1E:1:14 (port 1E:box 1:bay 14, 72 GB): OK @@ -38,9 +38,9 @@
physicaldrive 1E:1:22 (port 1E:box 1:bay 22, 72 GB): OK
physicaldrive 1E:1:23 (port 1E:box 1:bay 23, 72 GB): OK
physicaldrive 1E:1:24 (port 1E:box 1:bay 24, 72 GB): OK
- physicaldrive 1E:1:25 (port 1E:box 1:bay 25, 72 GB, spare): OK
+ physicaldrive 1E:1:25 (port 1E:box 1:bay 25, 72 GB, active spare):
+ OK

=>
- logicaldrive 1 (820.0 GB, RAID 1+0): OK
+ logicaldrive 1 (820.0 GB, RAID 1+0): Interim Recovery Mode

=>
\ No newline at end of file

Complete Log:

HP Array Configuration Utility CLI 8.28-13.0 Detecting Controllers...Done.
Type "help" for a list of supported commands.
Type "exit" to close the console.

=>
"controller slot=5"

=>
Smart Array P800 in Slot 5
Controller Status: OK
Cache Status: OK
Battery/Capacitor Status: OK

=>
physicaldrive 1E:1:1 (port 1E:box 1:bay 1, 72 GB): OK
physicaldrive 1E:1:2 (port 1E:box 1:bay 2, 72 GB): OK
physicaldrive 1E:1:3 (port 1E:box 1:bay 3, 72 GB): Failed
physicaldrive 1E:1:4 (port 1E:box 1:bay 4, 72 GB): OK
physicaldrive 1E:1:5 (port 1E:box 1:bay 5, 72 GB): OK
physicaldrive 1E:1:6 (port 1E:box 1:bay 6, 72 GB): OK
physicaldrive 1E:1:7 (port 1E:box 1:bay 7, 72 GB): OK
physicaldrive 1E:1:8 (port 1E:box 1:bay 8, 72 GB): OK
physicaldrive 1E:1:9 (port 1E:box 1:bay 9, 72 GB): OK
physicaldrive 1E:1:10 (port 1E:box 1:bay 10, 72 GB): OK
physicaldrive 1E:1:11 (port 1E:box 1:bay 11, 72 GB): Failed
physicaldrive 1E:1:12 (port 1E:box 1:bay 12, 72 GB): OK
physicaldrive 1E:1:13 (port 1E:box 1:bay 13, 72 GB): OK
physicaldrive 1E:1:14 (port 1E:box 1:bay 14, 72 GB): OK
physicaldrive 1E:1:15 (port 1E:box 1:bay 15, 72 GB): OK
physicaldrive 1E:1:16 (port 1E:box 1:bay 16, 72 GB): OK
physicaldrive 1E:1:17 (port 1E:box 1:bay 17, 72 GB): OK
physicaldrive 1E:1:18 (port 1E:box 1:bay 18, 72 GB): OK
physicaldrive 1E:1:19 (port 1E:box 1:bay 19, 72 GB): OK
physicaldrive 1E:1:20 (port 1E:box 1:bay 20, 72 GB): OK
physicaldrive 1E:1:21 (port 1E:box 1:bay 21, 72 GB): OK
physicaldrive 1E:1:22 (port 1E:box 1:bay 22, 72 GB): OK
physicaldrive 1E:1:23 (port 1E:box 1:bay 23, 72 GB): OK
physicaldrive 1E:1:24 (port 1E:box 1:bay 24, 72 GB): OK
physicaldrive 1E:1:25 (port 1E:box 1:bay 25, 72 GB, active spare): OK

=>
logicaldrive 1 (820.0 GB, RAID 1+0): Interim Recovery Mode

=>

=======================>

Re: MSA70 Storage Array

ess — Sat, 11 Dec 2010 09:42:05 GMT

Hi
you must change your tw0 disk drive because 2 hard drive is failed.
change your hard drive and system automatic rebuilding your 2 hard drive.

Re: MSA70 Storage Array

Darrell Leonhart — Sat, 11 Dec 2010 14:14:01 GMT

I will today when the new drives show up, but what is this:

physicaldrive 1E:1:6 (port 1E:box 1:bay 6, 72 GB): OK @@ -24,7 +24,7 @@

The part with the -24,7 +24, 7 etc.

Is that an indication I have more drives failing? Thanks for your quick response.

Re: MSA70 Storage Array

ess — Sun, 12 Dec 2010 05:44:06 GMT

Hi
please update your storage:

1.

Go to http://www.hp.com/support/downloads .
2.

Under storage, click Disk Storage Systems .
3.

Under MSA Disk Arrays, click either HP StorageWorks 60 Modular Smart Array or HP StorageWorks 70 Modular Smart Array .
4.

Select your product and operating system.
5.

Under Firmware - CD-ROM, click the title within the table to download the Firmware Maintenance CD.

Re: MSA70 Storage Array

Darrell Leonhart — Sun, 12 Dec 2010 18:39:00 GMT

I will not upgrade firmware before I replace these drives. I would DEFINETLY need more info on upgrades, as there is a database on here that if lost would make our buisness go down for DAYS before we could restore it. I just really want to know what the @@ ###, ### @@ means.

I am not willing to lose my data.
I understand a firmware shouldn't harm any thing data wise, but that's risky. Does anyone know what those @@ symbol section means? Thanks!!

Re: MSA70 Storage Array

Ali — Sun, 12 Dec 2010 19:00:57 GMT

Hi Darrell,

power cycle the server and storage once if u have a downtime.
check the status in Online as well as offline ACU.
Share the latest ADU report for us to check the issue further

thanks,
Aftab

Re: MSA70 Storage Array

Darrell Leonhart — Sun, 12 Dec 2010 21:38:14 GMT

Well all I wanted to know was the @@ symbol section.

If it is drives going bad, was wanting to make sure I order more. But all I am getting is "TAKE RISK" suggestions. Thanks for your help anyways. Have a great day!!

Re: MSA70 Storage Array

Darrell Leonhart — Sun, 12 Dec 2010 21:39:03 GMT

Not getting the answer I want. Am getting "TAKE RISK" suggestions. Not willing to. Thanks!