topic Re: Command View Error "Error while building Virtual Disk view" in Disk Enclosures

Command View Error "Error while building Virtual Disk view"

Pakito — Tue, 04 Jan 2011 20:15:35 GMT

I have this error when I display de Vdisk in the CV "Error while building Virtual Disk view" I attach the screen shot", the virtual disks are available in the servers,the version of the CV is 9.3, and the model and version of the EVA is EVA 4400 XCS 09534000, I install the CV 9.2 and 9.2.1, and also reinstall the OS of the server from windows 2003 to windows 2008 and still the problem.

Anybody now how can I will resolve this???

Re: Command View Error "Error while building Virtual Disk view"

Johan Guldmyr — Wed, 05 Jan 2011 07:16:58 GMT

Hi,

whoa, first time I've seen that.

What does it say in the management server log?

Are you having any problems with your vdisks?

What if you try to use SSSU to display information about the vdisk(s)?

Have you tried to log on to the management module and its CV and see if the problem is the same there too?

Re: Command View Error "Error while building Virtual Disk view"

Pakito — Thu, 06 Jan 2011 02:01:13 GMT

In the Management module is the same, I upgrade to de version of the MM but it's the same, all the virtual disks are OK in the servers without any problem, the logs in the server are OK, with only this warning,in the HPCC don't appear the vdisk, I didn't saw the output of the SSSU, but I run the 5 and 29 Command and all the hardware appear OK, only the Vdisks are lost, now I have a case with L3 and send me a tool because they think that MLD are corrupted, do you now why happened that???

Re: Command View Error "Error while building Virtual Disk view"

Johan Guldmyr — Thu, 06 Jan 2011 06:22:00 GMT

Ah. Well you should probably ask l3 why the mld (management logical drive i think) is corrupt. Happens sometimes. Were you doing anything? Have you upgraded recently?

Re: Command View Error "Error while building Virtual Disk view"

Pakito — Thu, 06 Jan 2011 07:54:16 GMT

yes, I upgrade the firmware and before that do and add-on

Re: Command View Error "Error while building Virtual Disk view"

Bhavnish Kamboj (BK) — Thu, 06 Jan 2011 08:13:08 GMT

There always been a firmware bugs issue with 095xx series firmware and many of them rolled back by HP in past. This one also seems like a bug because if your upgradation was done without any glitch and error then ask L3 for its reason.

L3 will be able to tell you more if it is a bug in this firmware.

Please post once you get the solution from them.

Thanks,
BK

Re: Command View Error "Error while building Virtual Disk view"

Pakito — Mon, 17 Jan 2011 16:04:33 GMT

L3 only said that the MLD waa corrupted so they send me a tool (EVA Magic) and a blank MLD, so the instruction was stopped the CV service, run the EVA Magic and then load the blank MLD, after that restart the CV service and wait to repopoulate the tree in the CV, after that with a capture of the configuration before the trouble change the name of all the objects in CV.

Re: Command View Error "Error while building Virtual Disk view"

Bhavnish Kamboj (BK) — Tue, 18 Jan 2011 05:58:46 GMT

Thanks mate for sharing the response from HP.

Well did it solved your issue completely?

Re: Command View Error "Error while building Virtual Disk view"

Pakito — Tue, 18 Jan 2011 16:16:55 GMT

Yes, the Command Viwe work without any trouble

Re: Command View Error "Error while building Virtual Disk view"

Pakito — Thu, 17 Feb 2011 01:05:49 GMT