topic Re: EVA4400 can not start, what is going on? in Disk Enclosures

EVA4400 SYS resync valid, resync without code load

Liu CN — Mon, 10 Oct 2011 02:03:19 GMT

Dear all,

I get a EVA4400 with 1D1C which i found it doesn't work any more. Here are some log info collected by cli below, can somebody tell me what's wrong with it? THK & Regards!

controller a

e174 24-JAN-1970 02:22:28 ** Last resync event,pc:32.,20350338x reboot flags:6000f071x

e174 24-JAN-1970 02:22:28 ** SYS resync valid at 24-JAN-1970 02:22:22 Index: 11, Resync_flags: 60000071x

e174 24-JAN-1970 02:22:28 ** COMPLETED: resync without code load.

controller b

2f8c 24-JAN-1970 02:26:49 ** Last resync event,pc:32.,20350338x reboot flags:6000f071x

2f8c 24-JAN-1970 02:26:49 ** SYS resync valid at 24-JAN-1970 02:26:43 Index: 11, Resync_flags: 60000071x

2f8c 24-JAN-1970 02:26:49 ** COMPLETED: resync without code load.

full log info see attachment.

Re: EVA4400 can not start, what is going on?

Johan Guldmyr — Mon, 03 Oct 2011 05:36:59 GMT

Hey,
XCS == 09001000 - it doesn't get much older than that :)

Does both keeps on restarting?

Do you have any important data on it?

I can't really tell from that why it's doing that, maybe somebody else can. Is the cabling maybe somehow not done correctly?

One other thing you can try is to pull out one controller a little bit and let it try to get up with only one controller.

Re: EVA4400 can not start, what is going on?

Gareth Wilson — Mon, 03 Oct 2011 14:47:54 GMT

also make sure you have no dead disks as we found that dead disks were crashing our controllers on old firmware, if it boots i would try and update the firmware ASAP

Re: EVA4400 can not start, what is going on?

Johan Guldmyr — Tue, 04 Oct 2011 05:24:40 GMT

Also, have you tried to access it via the management console? (so to the WOCP)

Re: EVA4400 can not start, what is going on?

Liu CN — Sun, 09 Oct 2011 02:17:36 GMT

Thanks all.

These days i am on vacation. This afternoon, i will post more info.

11-10-09

Now I have added a attachment below.

Re: EVA4400 can not start, what is going on?

Liu CN — Mon, 17 Oct 2011 03:40:44 GMT

Thanks for your key clue! It is about firmware version. Now it works good.