topic Re: MSA 1500 lost a box in Disk Enclosures

MSA 1500 lost a box

Jeremy C — Thu, 12 Apr 2012 17:08:07 GMT

One of the boxes (disk enclosures) went down on MSA 1500. No arrays had more than one disk from that box so all data remains available but redundancy is lost. Is there a way to get it back online without a full restart of the MSA (requiring downtime)?

Or... is there a way to add spare disks to the degraded arrays? Normally you can do this with the Array Configuration Utility but of course when you really need it, it won't let you add a spare disk to a degraded array.

Re: MSA 1500 lost a box

Rajiv — Mon, 16 Apr 2012 12:25:02 GMT

In my previous experiences we have had to restart the MSA everytime to see a failed box(shelf). I do not see any other workaround which may be done without a downtime. Hope this helps.

Thanks,

Rajiv

Re: MSA 1500 lost a box

Jeremy C — Mon, 16 Apr 2012 12:51:51 GMT

I ended up restarting the MSA and that resolved the problem. Could not find any way to do so without downtime.