topic Re: MSA2012fc web management problem in Disk Enclosures

MSA2012fc web management problem

TadasK — Sun, 20 May 2012 12:09:26 GMT

We have a MSA2012fc dual controller array. Its updated to the latest firmware (J202R10-03) and there are no apparent errors in the logs on it.

There is a problem that we can't use the Web UI for management - when you try to change any setting, you get a message:

Request failed because configuration has changed - Please wait 10 seconds and retry request (Config Change Error). "3"

You can wait all you want, try to restart the controllers (both RAID and management) - the problem persists.

We can make changes through the CLI, but its not very convenient...

Re: MSA2012fc web management problem

Johan Guldmyr — Sun, 20 May 2012 15:22:16 GMT

Even through both controllers IP?

Re: MSA2012fc web management problem

TadasK — Sun, 20 May 2012 18:16:38 GMT

Yes, the problem is for both IPs

Re: MSA2012fc web management problem

Johan Guldmyr — Sun, 20 May 2012 18:50:41 GMT

Ok. What about in the debug logs? (are in the store.logs) maybe something is put there after you try to change something?

Re: MSA2012fc web management problem

TadasK — Thu, 24 May 2012 11:00:54 GMT

Found out what the problem was: after restoring to default settings, the topology is changed to loop. The host links are going up/down every second (currently its connected directly to a host and not all ports are used).

After changeing all the topology settings to point-to-point, we can now use web management.