https://community.hpe.com/t5/disk-enclosures/1783-drive-array-controller-failure-after-firmware-update/m-p/2706678#M4685 Oops! - I seem to have posted this twice. Thu, 18 Apr 2002 23:00:01 GMT Ayman Altounji 2002-04-18T23:00:01Z https://community.hpe.com/t5/disk-enclosures/1783-drive-array-controller-failure-after-firmware-update/m-p/2706677#M4684 I?ve just built 4 x ML530 Rackmount Servers to the following specification ? <BR /> <BR />Dual PIII Xeon 1000, 1GB RAM, SMART Array 5304 with 128MB Cache, <BR />Additional Drive Cage, Full Power and Fan Redundancy, <BR />12 x 18.2GB 10K-II Ultra-3 Disks, configured as 2 x Arrays ? <BR />Array A = 2 x Disks RAID 1 + Global Spare <BR />Array B = 9 x Disks RAID ADG + Global Spare <BR />40/80GB Internal DLT <BR />NC3134 Dual Port NIC (replacing the standard NC3123) <BR />Running Windows 2000 Advanced Server <BR /> <BR />I checked the System ROM was the latest version - V.4.08A (08/04/2001) and updated the Array Controller firmware to V.2.32. After which, the controller reported a 1770 POST error telling me that some of my drives required their firmware updating. I ran the Options ROMPaq for Internal SCSI Attached Drives, V3.02A which updated the drives to firmware revision B010. <BR /> <BR />Now, intermittently, during Array Controller initialisation, I get the following message ? <BR /> <BR />1783 ? Slot 8 Drive Array Controller Failure <BR />[command failure (cmd=0h, err=00h, dlu=0f013:1e7fh)] <BR /> <BR />and the Server cannot continue booting. This happens on all 4 x Servers. <BR /> <BR />Do I have 4 faulty Array Controllers? <BR /> <BR />Is the controller and/or disk firmware at fault? <BR /> <BR />Has anyone else experienced or resolved this problem? <BR /> <BR />Does anyone from Compaq have a solution? Thu, 18 Apr 2002 23:00:00 GMT https://community.hpe.com/t5/disk-enclosures/1783-drive-array-controller-failure-after-firmware-update/m-p/2706677#M4684 Ayman Altounji 2002-04-18T23:00:00Z https://community.hpe.com/t5/disk-enclosures/1783-drive-array-controller-failure-after-firmware-update/m-p/2706678#M4685 Oops! - I seem to have posted this twice. Thu, 18 Apr 2002 23:00:01 GMT https://community.hpe.com/t5/disk-enclosures/1783-drive-array-controller-failure-after-firmware-update/m-p/2706678#M4685 Ayman Altounji 2002-04-18T23:00:01Z https://community.hpe.com/t5/disk-enclosures/1783-drive-array-controller-failure-after-firmware-update/m-p/2706679#M4686 This is bug which affect 5302 series controller <BR />I have already two cases. <BR />Try replace controller first and if that would not work replace cache module . <BR />You can not update BIOS on dead controller. Wed, 24 Apr 2002 23:00:00 GMT https://community.hpe.com/t5/disk-enclosures/1783-drive-array-controller-failure-after-firmware-update/m-p/2706679#M4686 Ayman Altounji 2002-04-24T23:00:00Z