topic Host port health is unknown - MSA2312SA in Disk Enclosures

Host port health is unknown - MSA2312SA

OlegDidey — Mon, 14 Jul 2014 18:10:50 GMT

Hello,

please maybe somebody know how to fix this problem.

What we have:

-msa2312sa - dual controller

-c7000

-two 3G SAS switches

-BL460G6\G7 with P700m controllers

-ESXi 5.5u1 (HP Image)

How problem looks like:

It begins from msa events

2014-07-14 18:11:19 B2644112 Host link down. (port: 2)

2014-07-14 18:11:18 B2642112 Host link down. (port: 2)

2014-07-14 18:09:05 B2641354 Host SAS topology was changed. (host port: 2, 3 out of 4 PHYs are up, link speed: 3.0 Gb/s)

2014-07-14 18:09:02 B2639112 Host link down. (port: 2)

2014-07-14 18:09:01 B2637112 Host link down. (port: 2)

2014-07-14 18:09:00 B2635112 Host link down. (port: 2)

2014-07-14 18:08:59 B2633112 Host link down. (port: 2)

2014-07-14 18:08:58 B2631112 Host link down. (port: 2)

2014-07-14 18:08:58 B2629112 Host link down. (port: 2)

2014-07-14 18:08:57 B2627112 Host link down. (port: 2)

2014-07-14 18:08:56 B2625112 Host link down. (port: 2)

2014-07-14 18:08:55 B2623112 Host link down. (port: 2)

2014-07-14 13:31:58 B2620112 Host link down. (port: 2)

2014-07-14 13:31:57 B2618112 Host link down. (port: 2)

2014-07-14 13:31:55 B2616112 Host link down. (port: 2)

2014-07-14 11:24:25 B2607112 Host link down. (port: 1)

2014-07-14 11:24:23 B2606354 Host SAS topology was changed. (host port: 1, 3 out of 4 PHYs are up, link speed: 3.0 Gb/s)

2014-07-14 11:24:20 B2604112 Host link down. (port: 1)

2014-07-14 11:24:19 B2602112 Host link down. (port: 2)

2014-07-14 11:24:18 B2600112 Host link down. (port: 2)

after the while some (from 1 to 5) hosts show BSOD and some of VMs freeze with 'I DONT SEE ANY DISKS' but some still work.

ESXi show what all 4 pathes are alive, MSA show for one of port: Host port health is unknown.

Then i switch off this WrongStatePort in SAS switch - after few seconds port set to OK on MSA.

Main problem - then it heppen a lot of VMs stops or work very slow.

All device are updated to last frmware.

Interesting fact - in 4 of 5 times only B controller do this.

Please help to find solution to fix this,

thanks a lot

Re: Host port health is unknown - MSA2312SA

micheleschi — Sun, 31 Aug 2014 14:25:13 GMT

I have the same problem.

Re: Host port health is unknown - MSA2312SA

OlegDidey — Tue, 09 Sep 2014 08:41:18 GMT

so that's good what i'm not alone)

do you have any ideas?

Re: Host port health is unknown - MSA2312SA

micheleschi — Tue, 09 Sep 2014 08:49:18 GMT

I Solved with a full firmware update of everything.

First update the MSA2430

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=3882365&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D0%257CswItem%253DMTX_f838ee92323a4c40a628ccb31b%257CswEnvOID%253D4064%257CitemLocale%253D%257CswLang%253D%257Cmode%253D3%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

After all the ProLiant DL360p Gen8 and the H220 SAS controller with the 2014.06 DVD

I'm using vSphere 5.1.0U2 by HP

Re: Host port health is unknown - MSA2312SA

OlegDidey — Tue, 09 Sep 2014 09:19:07 GMT

That was my first-of-all operation but it didnt help.

As i could see your environment dont include SAS switches and blades so that little bit deferent)

Re: Host port health is unknown - MSA2312SA

micheleschi — Tue, 09 Sep 2014 09:31:51 GMT

Yes, no switch.

2 x H220 directly connected to the MSA

Re: Host port health is unknown - MSA2312SA

OlegDidey — Tue, 09 Sep 2014 17:46:44 GMT

I have a suspicion that my sas switch is going wrong but how to prove this