topic Re: MSA 1050 login not working in Disk Enclosures

MSA 1050 login not working

KsLIVER — Wed, 04 Nov 2020 15:53:52 GMT

Hey all!

Can't login to MSA via Web and CLI (prompts for username and password). Username and Password is 100% known, but no go... I've tried all the default usernames and passwords (which weren't changed either).

Is there a special way to get to the CLI # without logging in? I've connected with the USB / Serial link.

Thanks for any help.

System Version: VE270R001-01
OS Version: VPM270R001-01
MC Version: VXM270R001-01

Re: MSA 1050 login not working

SanjeevGoyal — Thu, 05 Nov 2020 06:24:25 GMT

Hello,

HPE MSA Storage - How to Reset Lost Passwords on MSA 2000 Series G1 and G2 Models

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=emr_na-a00046344en_us

HPE MSA 2040 SAN Storage - Connecting to the Controller CLI Port

https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c03820027

If you feel this was helpful please click the KUDOS! thumb below!

Regards,

Re: MSA 1050 login not working

giladzzz — Thu, 05 Nov 2020 14:05:41 GMT

I don't know if this works but you might try

For you to reset the password from STORAGE P2000 G3. Access the STORAGE with USB cable using an emulator (putty).

User: restoredefaults
pass: MACADDRESS ==> first check the MACADDRESS of the controller.

Just wait 3 minutes, then you can access again with

user: manage
pass: !manage

if you have support contract HPE can reset your password.

Regards

Give a KUDO if this helps

Re: MSA 1050 login not working

KsLIVER1 — Mon, 09 Nov 2020 14:31:03 GMT

Sorry, maybe I wasn't clear. The CLI prompts for a password as well and so I can't get to the enable (#) prompt...

Had to setup another account - This site was broken last week, and apparently my email address isn't associated with my other account. HP you are killing me this month!!

Re: MSA 1050 login not working

KsLIVER1 — Mon, 09 Nov 2020 14:32:21 GMT

Bad part is, I don't have access to the current config so resetting it would really not work well (It's also a production unit)...

I'd still like to know why the CLI is prompting for a username / password still and not just the enable (#) prompt.