topic Re: command view in Disk Enclosures

command view

HP-UX User_1 — Tue, 03 Dec 2002 16:51:01 GMT

I am trying to run command view from my desktop and i an getting the following error "102. An error occured while tryiong to conncet to the database. No devices will be shown.Error getting database reference". The thing is i do not have any database on the array. It is new and just connect to the server. Nclasss running 11.00.

Re: command view

Eugeny Brychkov — Tue, 03 Dec 2002 17:10:34 GMT

Open CommandView, go to hosts submenu and enter N-class host name or IP address. The CV should connect to that server and get database from it.
This message you receive means that THIS host (your PC) you have CV installed on have no database of accessible VAs (because it have no VAs connected to it by FC)
Eugeny

Re: command view

HP-UX User_1 — Tue, 03 Dec 2002 18:05:50 GMT

I already the the ip of the N- class server in the submenu.

Re: command view

Eugeny Brychkov — Tue, 03 Dec 2002 18:43:35 GMT

Very good. But do you have LAN access to N-server from your PC?
Here's one more thing you can try:
go to N-server and configure PanConfigParams.txt file in SAN manager directory to have "WEBSERVER_ENABLED" "true" and "WEBSERVER_PORT" "4096" and try accessing N-class from your PC with Internet Explorer: "http://'n-class-ip':4096/"
Eugeny

Re: command view

HP-UX User_1 — Tue, 03 Dec 2002 19:09:35 GMT

I can access my N-class machine and the config you give i already have in the PanConfigParams.txt.

Re: command view

Eugeny Brychkov — Tue, 03 Dec 2002 19:23:24 GMT

So can you access CommandView installed on N-class using web interface?

Re: command view

HP-UX User_1 — Tue, 03 Dec 2002 21:12:14 GMT

I got this error. I already have the client ip in the acces.dat file.
"401 Authorization Required. Check server configuration"

Re: command view

Eugeny Brychkov — Tue, 03 Dec 2002 21:26:09 GMT

Michelle,
please tell me:
- which version of CommandView you have installed on N-class;
- which storage device is connected to N-class;
- check if you CAN manage storage device using CommandView software locally;
- check that proxies are not preventing access to N-class;
The main thing we should check now if you can manage storage locally on N-class using CommandView
Eugeny

Re: command view

HP-UX User_1 — Tue, 03 Dec 2002 21:42:01 GMT

I have command iew 1.04 and i have a VA7400 connected to my N-class.

I can see the VA7400 once i login into the n-class. but i wanted to do the GUI from ny desk top.

Re: command view

Eugeny Brychkov — Tue, 03 Dec 2002 21:57:17 GMT

Very good. Try:
- restarting daemons on the N-class: 'HA_trigger stop', 'dial_trigger stop', 'dial_trigger start', 'HA_trigger start';
- disabling proxies in IE (proxy and autoproxy);
- setting IE up to 'check for newer pages'='every visit to the page'.
Under normal conditions simply http'ing to N-class we should get 'Copyright HP' web-page
To get web-CV you should enter "http://'n-class-ip':4096/Launcher.html"
Could you please attach to your next reply output of "armdsp -a" command for VA?
Eugeny