topic Array Configuration Utility in Disk Enclosures

Array Configuration Utility

Ayman Altounji — Thu, 28 Dec 2000 00:00:00 GMT

I have a 3200 Array controller installed and configured in a Proliant 3000 Windows 2000 box. The disk array controller has been setup and configured correctly through smart start 4.90. The problem is when I try to view the configuration of the array controller through the Array Configuration Utility in Windows 2000 - it starts up and says "detecting array controllers" and just sits at this screen and goes no further. The windows 2000 box has the picked up the 3200 under SCSI Devices and Raid Controllers in Device Manager. I have downloaded the latest RAID Array drivers from COMPAQ's site and also the latest version of the Array configuration utility (2.50.66), but the same behaviour occurs. Any ideas?

Re: Array Configuration Utility

Ayman Altounji — Thu, 28 Dec 2000 00:00:01 GMT

Did you install our Win2K SupportPaq (driver kit) before the ACU or at the same time? (Basically - are you using our drivers or Microsoft's?)

Re: Array Configuration Utility

Ayman Altounji — Thu, 28 Dec 2000 00:00:00 GMT

Upgrade BIOS the Server and firmware for this controller.
New firmware for this controller located in SP12985
In case of the BIOS verify version.
If Version of the BIOS P09 SP15904
If Version of the BIOS E39 SP14127