topic hparray access error in Disk Enclosures

hparray access error

Chartier Jerome — Tue, 01 Apr 2003 08:51:16 GMT

Hello,

I've got this error in my log:
=======================================
Tue Apr 1 06:05:36 2003
Array Monitor Daemon
=======================================
access error: autoraid server timed out getting
disk array status on /dev/rdsk/c6t11d0 at manon

There is the same message for disk: /dev/rdsk/c5t10d0

I had two more disks in the raid array last friday, enabled, rebuilt, include in a LUN, everything was alright (emplacement A6 and B6)

Have you got any idea?

Regards

J??r??me

Re: hparray access error

Eugeny Brychkov — Tue, 01 Apr 2003 11:17:56 GMT

Jerome,
1. LUN 0 is mandatory. Check with AutoRAID and 'ioscan -fn' output if LUN 0 and all other LUNs are active and CLAIMED/DEVICE;
2. go to AutoRAID's front panel. Is state led green? Any warnings? Go through information menu to see anything unusual;
3. try restaring hparray
/sbin/init.d/hparray stop
/sbin/init.d/hparray start
4. does 'arraydsp -a' works? Get its output and output of 'logprint' and attach them to your next reply zipped;
5. did you see these entries in log before you installed new disks?
Eugeny

Re: hparray access error

Chartier Jerome — Tue, 01 Apr 2003 15:18:40 GMT

Re: hparray access error

Eugeny Brychkov — Tue, 01 Apr 2003 15:23:07 GMT

ioscan looks good. 6 LUNs are configured. Why AutoRAID controllers have SCSI Ids 10 and 11? They have least priority on SCSI bus (if you have other devices). Priority distribution is highest 7...0 then 15...8 lowest, so you see.
Attach (not post) whole 'ioscan -fn' output
Eugeny

Re: hparray access error

Chartier Jerome — Tue, 01 Apr 2003 15:31:08 GMT

Thanks Eugeny,

When I try the arraydsp -i command, I get:
The ARMServer did not respond. It may not be running or it may still be
in the process of initializing.

So, I think I have to restart the:/sbin/init.d/hparray service which restart the ARMServer...

Don't you agree..?

Thanks again

Cheers

Jerome

Re: hparray access error

Eugeny Brychkov — Tue, 01 Apr 2003 15:39:42 GMT

Why not? Check with 'ps -ef | grep hp' for anyting concerning AutoRAID (process like ARMServer). Anyway, try to stop and start daemons
Eugeny

Re: hparray access error

Eugeny Brychkov — Tue, 01 Apr 2003 15:40:20 GMT

Sorry... little correction to command
ps -ef | grep ARM
Eugeny

Re: hparray access error

Chartier Jerome — Tue, 01 Apr 2003 15:44:11 GMT

Hello,

I've still got the message:
manon:/sbin/init.d# arraydsp -i
The ARMServer did not respond. It may not be running or it may still be
in the process of initializing.

Strange

Cheers

J??r??me

Re: hparray access error

Eugeny Brychkov — Tue, 01 Apr 2003 15:53:29 GMT

Ok. Follow action plan:
1. check if ARMServer is not running:
ps -ef | grep ARM
2. move logs from hparray log directory /var/opt/hparray/log to any other location;
3. create empty catalog file in this /var/opt/hparray/log (sorry do not remember exact name, someting with CATLG letters standing for 'catalog':
touch
4. start 'hparray start'
5. check if ARMServer got up with
ps -ef | grep ARM
Eugeny