https://community.hpe.com/t5/disk-enclosures/a-m20-problem/m-p/2942921#M8055 I found a label with "A2997A" on the backplane, I think it must be the product number.<BR /> I remember I used to connect the console to it with EM100 setting. Fri, 04 Apr 2003 07:25:43 GMT Platinum 2003-04-04T07:25:43Z https://community.hpe.com/t5/disk-enclosures/a-m20-problem/m-p/2942917#M8051 A hard disk of our M20 is failure, but we don't know which LUN it belongs to. Now I want to connect a console to it, but can't see anything in the console, can someone tell me some hints? Thu, 03 Apr 2003 09:40:45 GMT https://community.hpe.com/t5/disk-enclosures/a-m20-problem/m-p/2942917#M8051 Platinum 2003-04-03T09:40:45Z https://community.hpe.com/t5/disk-enclosures/a-m20-problem/m-p/2942918#M8052 Are you talking about IBM Netfinity 5500 M20 server with RAID card?<BR />Eugeny Thu, 03 Apr 2003 10:20:46 GMT https://community.hpe.com/t5/disk-enclosures/a-m20-problem/m-p/2942918#M8052 Eugeny Brychkov 2003-04-03T10:20:46Z https://community.hpe.com/t5/disk-enclosures/a-m20-problem/m-p/2942919#M8053 No, it's a Disk Array of a K class machine. Thu, 03 Apr 2003 13:05:55 GMT https://community.hpe.com/t5/disk-enclosures/a-m20-problem/m-p/2942919#M8053 Platinum 2003-04-03T13:05:55Z https://community.hpe.com/t5/disk-enclosures/a-m20-problem/m-p/2942920#M8054 Is it A3232A HA disk array model 20 called 'Nike'? Can you give more details?<BR />I ran search over yahoo and found only these IBMs M20...<BR />If yes, then make sure you're using vt100 settings with 9600-8-N-1. When connected press 'enter' key and see what will be displayed. Usually (it's recommended) serial interface is left in presentation screen so pressing enter will simply display previously selected disk statistics<BR />Eugeny Thu, 03 Apr 2003 13:32:30 GMT https://community.hpe.com/t5/disk-enclosures/a-m20-problem/m-p/2942920#M8054 Eugeny Brychkov 2003-04-03T13:32:30Z https://community.hpe.com/t5/disk-enclosures/a-m20-problem/m-p/2942921#M8055 I found a label with "A2997A" on the backplane, I think it must be the product number.<BR /> I remember I used to connect the console to it with EM100 setting. Fri, 04 Apr 2003 07:25:43 GMT https://community.hpe.com/t5/disk-enclosures/a-m20-problem/m-p/2942921#M8055 Platinum 2003-04-04T07:25:43Z https://community.hpe.com/t5/disk-enclosures/a-m20-problem/m-p/2942922#M8056 Sorry, I found the A2997A is the UPS Fri, 04 Apr 2003 08:26:47 GMT https://community.hpe.com/t5/disk-enclosures/a-m20-problem/m-p/2942922#M8056 Platinum 2003-04-04T08:26:47Z