topic Re: Array accelerator is disabled in Disk Enclosures

Array accelerator is disabled

Alexandre Dery — Thu, 03 Apr 2003 15:57:30 GMT

Hi, I have a ML370 G2 with a 5302/64 array controler with 6x36gb disks, configured in 3 raid 1 arrays, all this running Windows NT4 SP6a.

The server runs fine, but when I reboot I get this error :

1798 - Slot 1 Drive Array
Array Accelerator Self-test occured
Array accelerator is disabled

Any idea what the problem might be ?

Thanks for the help !

Re: Array accelerator is disabled

Janine Bertolo — Fri, 04 Apr 2003 18:13:28 GMT

Hi there;

Try reseating the accelerator.

If the error continues, replace the accelerator under warranty.

Cheers,

Janine

Re: Array accelerator is disabled

Alexandre Dery — Tue, 22 Apr 2003 11:46:29 GMT

Good news !

Reseating the card didn't worked. We changed the card under waranty, but we got the same problem. Turns out the memory/battery pack combo was the real culprit. I confirmed this by swaping the memory module with a test server and voila !

Thanks a lot for the help !

Alex -:=)